BIG W Macquarie

BigW is my favourite supermarket. Even more now since they’re running sale. From shoes to toys, makeup to toilet, fashion to lingerie, outdoor activity options to pet food, they’ve got you covered. This outlet especially has huge stocks and you’ll find stuffs that’s unavailable in other outlets. Staffs are friendly and all of them smile at you and greet. I really like the stationary collection at this outlet and they’ve cutest girl outfits. Absolutely love going there and would recommend you too🤍

Big W is great - nice, neat layout, plenty of range. I especially love their great, cheap fishing gear! A lot more relaxing than k-mart and the prices are pretty good. Only thing I don't like is a lack of actual humans in the checkout.

Really great experience and customer service with Harry at the service desk this afternoon.
Small wait (<2mins) as he was the only one working but efficient and patient with each customer.
Helped me by getting my order in quick fashion, even though I had only ordered it a couple of hours earlier.
I appreciate the help Harry!

Pros:
What a big and beautiful shop. I bought sweaters, clothes, socks, toothbrush, needle, thread, utensils, bottle and furniture. All under one roof. You will find everything for everyone here from kids to moms to adults. Nice music to keep you chilled out in this big shop.
Cons:
Should have some resting/ seating places for customers as it takes lot of time to shop.

A department store that never disappoints me. I see they stock the more difficult to find Thomas & Friend playsets Vs Kmart or Target. But still this store can suffer the Thomas stock empty peg syndrome🤯 Staff are always helpful and friendly. Never had any problems when items don’t scan at the checkouts. Staff quickly put in over ride codes and keep things moving. I just wish there was a BigW closer to home😳

All 3 supermarkets fairly close to each other, many ticketless 3hr parking options, close to metro trains and to buses, close to Shrimptons Creek shared pathway, close to Macquarie University, both BIGW and KMART, both Jb hifi and bing lee, both myer and David Jones, cinemas, lots of clothing, takeaway, discount variety, and others, etc, etc

Big toystore and they have sale now. I just walked into the store to have a look at with my child...we end up bought 5 toys for $61...some of them are half price^_^ a lot of kids inside so there is no soical distancing...

The people serving are nice. I've been buying from this store for years. Always great value.

I was recently in the bicycle section and needed some help from the Manager Nick. Have to say he was fantastic. Really went out of his way to assist me and get me exactly what I was after. Very friendly and knowledgeable. Made the whole experience positive and enjoyable. What a great representative of the store. Reminded me of why I love Big W Macq.

Very spacious and neat. A much bigger range of appliances and TVs, including Nespresso machines, at great value and many items that I have not seen before in other Big W sites.

Very good store.
Staff nice and professional

Good experience as expected at Big W. A large store with plenty of selection and stock.

Easy to navigate and the staff are helpful if needed.

I often order online for Click & Collect but in-store shopping has been a pleasant experience as well.

Got most things you need to run a household. Easy to find things. Staff is helpful and promptly assist. Spacious enough to take your shopping trolley. Clean, bright and good music playing in the background too.

Great service! This big W has amazing staff who care about their customers. I called up to place a few items on hold as it was the last ones and pickup was a breeze, quick and easy. Usually you can't find people at the service desk in other stores but while I was in line another rep came to assist me - so efficient! Thank you for making my shop much easier.

Clean, well stocked up, quality, trouble free service

The staff were super helpful and amazing! I came in to purchase 2 things but ended buying more for my daughters little friend as it's her birthday. They have a huge range of toys, books and Nintendo switch games! The gentleman at the counter in the audio/visual counter was super nice while paying for the Nintendo switch game and then I went to the front of the store to pay for the remainder of gifts and the young lady was super nice. Mind you this was on Monday the 18th July, the last day of school holidays! Super busy but the staff were so kind and helpful!

Went to buy a coffee machine on sale. But non on the shelf. No problem, I found a switch on the wall which called a team member. I told him I had phoned before I came and asked if they had them in stock and they said yes we have 6, just come down, no need to reserve one. I told the team member and he was very annoyed about this. Who was it he said. I didn't get a name I said . Was it a guy or a girl he asked. A girl I said. He muttered something. She's in trouble I thought. Anyway he went and got me one from the stockroom. Sunbeam mini barista. They are junk and don't last all that long but make great coffee. Last one did 4 years before it failed. So cheap they are not worth fixing anyway. $224 on sale. It's a beauty!!

It is a big THANK YOU to Big W, especially Macquarie Store! I ordered a set of Play-Doh from Big W website before Christmas to pick up from Robina Store in QLD as we were planning to drive to QLD for Christmas holiday and the toy would be my daughter’s Christmas gift. However, as the Covid restriction had been applied to Sydney resident suddenly, we would never be able to make the trip. I called Big W online hotline, I was told the only option would be the cancellation of this order, which was a huge disappointment! To my surprise, the online staff called me next day and told me they had contacted Macquarie store and the manager would like to post the toy to my place free of charge. I was really really surprised and happy, so was my daughter! I haven’t got a chance to thank the manager as I didn’t have the name, but I really want to say Thank you so much! The beautiful Christmas gift was made much more meaningful because of your efforts and help! Really appreciate Big W and Macquarie store, who treated customers as their top priority making their best efforts to achieve the customer’s satisfaction!

Panetta Mercato. Great Greengrocer lots of Italian meats, groceries and cheeses not to mention super fruit and veg

has all the essentials, great customer support and always organised. always have to stop by when visiting the shopping centre and never leave empty handed