Sprout Cafe Shortland

Excellent coffee and a very friendly barista. Nicole is extremely helpful. A first class experience

Excellent service and food!

Good strong coffee, toasties and lovely staff!

Good coffee - terrible customer service

Oh my gosh the blonde lady is so rude. I am shocked the uni allows this behaviour as well towards students. A form of bullying. She is extremely rude and if you ask her for a particular order or request she will start fighting back at you and bullying you to make you regret asking. She needs to work on customer service if she wants to grow a business. It was the first time i went there but will not go again. Terrible service. Ruined my whole day. There are plenty of coffee shops on campus, i thought i would give it a go. Mind you the coffee wasnt the best. Honestly ruined my day.

I enjoyed their sandwiches but like others have said, awful customer service. Made a reasonable request which was met by a grunt and rolled eyes, then promptly ignored. It doesn’t take much to be kind. I feel like if you hate your job that much maybe go do something else. Looks like I’ll be taking my money elsewhere.

The lady didn’t even say “hello” to me, no communication at all during the service time. Highly recommend to not spend your money here.

Absolute substandard food sold at ridiculously high prices, not to mention the rude and always unwelcoming behaviour of one of their staff members.

Staff lady was rude and the coffees are overpriced for the size