Audi Brookvale Parts

Absolutely stellar service from Audi Brookvale!

Their team went above and beyond to ensure my car service experience was nothing short of exceptional. From their open and honest, communication to their friendly demeanor.

I felt truly valued as a customer. Special thanks to Richard for his outstanding assistance and for keeping me informed every step of the way. And kudos for seamlessly accommodating my last-minute courtesy car request!

Audi Brookvale sets the gold standard for customer service in the automotive industry. Other manufacturers, take notes – this is how it's done!

Was able to supply part I required within 24hrs of placing order, great service

The service I have received is top notch, Shehzad and his team goes above and beyond in terms of customer service and hospitality. I cannot recommend enough.

The've rebuilt my 2010 A4 engine for free. They actually did a check and since the car consumed .5 litres of oil more than it should have, over 1000km, they offered to do a waive a 10K bill, and only charged the price of a regular service, which was around $600.

Not only the car was 7 years old but also hadn't been serviced at Audi. They patiently collected and controlled all my past services and made sure the parts used were original and that was enough to keep the car under Audi warranty.

They were flexible with booking the job around our needs and let us keep the Q5 courtesy car for a few extra days as we were about to have a baby and I couldn't return the car.

All the people I've been dealing with have been very professional. Highly recommended. They also make you very good coffee while you wait to be served.

Car was serviced well. Office area needs to be bigger and more private. I don't want to hear phone conversations of the loud men at their desks while I am sitting in their small open lounge area. To busy and unsettling. Nice receptionist who made a coffee. Appreciated a car and lifts home.

The team recently did a major out of warranty repair for my A3. They were easy to deal with and made what could have potentially been an issue, no problem. Linton in particular showed great customer service.

Jason and the team at Audi Service Centre are a first class team. They’ve not only helped with repairs, but have gone above and beyond my expectations during the process. I’m an truly grateful for all your help and assistance.

Thanks Audi Brookvale team,

Had great rapport with Jason from start to finish. Went the extra mile and left me feeling great after my second service for my S3.

Will be back!

Outstanding SERVICE..in every WAY Keep up the good work..Team

Good professional service

Nice n helpful