The Geelong Clinic

Hi I am a 68 year old army war had just been a patient of your lovely clinic, you had the best doctors, nurses, cleaning lady and food delivery staff that in my opinion are very professional and caring members of the highest standard! You should be proud of them all! They put a smile on my face every day well done and god bless you all! I am speaking of all staff involved with me in bellbrea east ward. Again thank you I have already notified DVA of your excellent service 🙋‍♂

Fantastic place, All staff are amazing very supportive.
Everyone is very welcoming
Group therapy classes are helpful.
10/10 thank you Geelong clinic

I am just home after a great experience at The Geelong Clinic and would recommend to anyone. Certainly, it is not perfect, however no organisation is!

From first contact Janda and Helen were extremely helpful, understanding and empathetic. I found the nursing staff kind and caring, the food is good and maintenance staff do a fantastic job of keeping the whole centre clean and safe. Program facilitators are knowledgeable and passionate about their roles and my experience has changed the trajectory of my life. A wide variety of therapy approaches delivered by qualified staff, such as art therapy, music and yoga, all broadened my perspective and helped me explore and process things from different angles. Registrar Dan and Dr Eva are incredible, as are many of the nurses.

Despite another review below, I met many patients with disabilities of varying types and severity who were all well accommodated.

Remember this is a hospital - have realistic expectations and be prepared to do the work and you will reap the benefits.

Thank you Geelong Clinic and staff!

I guess if you have to be here, it's not too bad. Most nurses are amazing.

Professional, friendly staff, from first point of contact - receptionists very understanding of my son and his needs, and Dr Russell Golden is amazing: a personable, respectful, highly diligent and insightful professional. Thank you all.

Fantastic place for people in need of support through the tougher times in life. Times that you can't deal with on your own. Great nurses,good food 👍😀

Great nurses and doctors here

Geelong clinic was my first time hear
I have find everyone to be very helpful
I highly recommend Geelong clinic

Very courteous, helpful and co-operative staff.

Helpful, considerate and respectful

None

The 1 star is harsh as the nursing and reception staff are great. The issue is that there is a new General Manager who is a dead set tool. I overheard how he talk(s) to staff and my some what surreptitious enquiries with staff
while I was recently a patient confirmed he is about as amiable as haemorrhoids. Now how this impacts a patient is that if the ships captain is lazy and incompetent, the direction and functioning of the ship flounders. No matter how much advertising The Gelong Clinic does on Bay FM, it is only a matter of time before the "ship sinks".

The cost to see a psychiatrist is absolute robbery at $600 for a single visit! And for this lofty price, we got very little help in return, basically nothing!. Very very disappointing and disheartening, seeking mental health help and walking away with nothing but a huge bill. Guess they forgot they are in the business of helping people :/ If you are mentally ill, you better be made of money if you wish to get any 'help'.

This Dr Rowena sycamnias also has a clinic in Ballarat, my client had an appointment and ended up in hospital for mental health issues so needed to cancel - when I called back to rebook the receptionist TRACEY said the Dr didn’t want to see my client as she had cancelled the original app and they didn’t care why! this clinic advise they are educated in mental health and depression, please don’t risk your loved ones going to this practice, from the nasty receptionist to an ill informed Dr ……. Don’t risk it!!

My psychiatrist at the Geelong Clinic left and I was told to get another referral so they could assign a new one for me at the same location, they said they'd call me in 2 weeks once the referral had been recieved and they promised a new psychiatrist for me. A while passed and I called up wondering why I hadnt been contacted, I was told the referral had not been sent. It HAD. My doctor then sent it through again, and of course, I received no contact from the clinic. It's been about 7 or 8 months now (I think). I've called and been told that there is suddenly no space for me and that they have made my doctor aware of this. Which they did not. Then I hear ads on the radio welcoming new patients. Mental health is NOT something to mess with. I have contacted Geelong Clinic and been ignored, so all I can do now is warn others, I'm worried the Geelong Clinic will do this to the wrong person, and they will die. This is MENTAL HEALTH. Not a sore thumb. HELP US.

Even 1 star is too much. How do I put it into words. Our young 20 yr old son whom has suffered debilitating Anxiety and Depression has been left high and dry by this clinic in particular Dr Rowena Scyaminis . He missed several appointments not only his fault but administration errors also. She refused to see or treat him, he was on a trial medication that was helping after many other medications failed. So her staff were given the lovely task of letting us (His Carers) know that he can no longer attend. He has now been without medication for a week and is suffering terribly. All the clinic cares about is Money. We have spent thousands of dollars and when he did miss an appointment we were charged and we paid and we could not use medicare because he had not attended. If this is an example of our Mental Health system what hope have our young men and women got. Our recommendation is go somewhere else.