Northwest Ace Hardware

I have been in here a couple times since it came under the new ownership of being Ace and not Heaveners. I am impressed with the selection and appreciative of their pricing, it’s comparable to the big box stores prices. I will most likely be back here. Staff was super friendly greeting and letting me know where I could find what I was looking for.

Awesome to have a real hardware store with real inventory and really friendly and helpful staff in town. This Ace reliably helps me avoid going to Christiansburg. The previous TruValue that was here was such a letdown that I barely ever considered going there for anything... 90% chance they didn't have it, if they did it was overpriced, and the staff was not helpful or nice.

I came in yesterday to get a drill bit and ran into your wonderful employee, Mark. I ended up walking out with 5 other things because he was so helpful! I had a lot of random things I needed to fix in my apartment and he gave me helpful recommendations/solutions to my issues. Greatly Appreciated!

I have only been here a few times but it's been a great experience and it's a very convenient location! Many times there's no need to drive all the way to Christiansburg

Very nice ace hardware, the staff were friendly and helpful.
I noticed they had Pokemon cards behind the counter, I wasn't expecting that but it was an interesting addition, no magic cards though. I would have liked to see MTG in with the collection to buy.

Nice store but finding things can be a bit difficult, fortunately the workers are helpful for that.

I came with a small project that required very specific clips. someone helped me, showing me a bunch of options, and we found just the right thing! the whole experience was pleasant and fun. and my project turned out great!

Wow! The shelves are packed, and prices are reasonable. Everything you need and only minutes away. There are plenty of staff, ready to help. It's just like it was in the 80s with Heavener.

So much better than what was there before! Keep up the good work and maybe figure out how to "expand" and get better parking. :-O

Guys were super helpful and very kind!

Glad to have this location in Blacksburg! Me being from Roanoke its nice to have them here!

Northwest is breathing new life into this place. Best grilling selection in the area. Rubs, sauces, and tools are all at your fingertips and you can grab items to complete your honey-do lists as cover.

Employee Mark was extremely helpful in finding me an unconventional solution to an issue with my car key fob. Saved me ~$130 on buying a whole new one.

I went in there looking for a part that it turns out I didn't need. The sales crew was extremely helpful, and props to them. Keep up the good work.

Well stocked with kind and helpful staff. It’s nice to have a hardware store so close to home (really beats driving 15 mins to Christiansburg.)

Dog friendly too!

Absolutely amazing service, I needed some weird screwdrivers for a project and they help me find exactly what I needed.

Amazing selection with wonderfully helpful people. Had a problem with a staple gun awhile back and they got me squared away.

Well stocked and much better use of space than the previous occupants. Excited they're herea and will be going back!

Couldn't find what I needed so an associate found it on line, found the aisle it was located in and showed me where it was. Excellent service.

Good and much improved store inventory. Helpful and friendly store employees.