Down East Ace

I love this hardware store. They staff had real knowledge and can help on any project. If you live in the county, you don't need to go to New Bern for any building project.

My last visit was for nuts and bolts. I take pictures and go up to the counter for getting rung up.

Save yourself time and drop by.

Five star for me especially after the sorry Forrest farm supply in Bayboro.
Excellent service at Ace. Got a Stihl chain saw, blower, ear protection, case, extra chain, and oil. They rocked it!!! Avoid Forrest farm supply in Bayboro, do yourself a favor and head to Down East Ace. Well worth the drive. They take time to help and have the full capability to authorize a sell and sale! Thanks again guys. Euel and Xavier.

I went to the store on January 4th. They had a 75% sale on Christmas items. I bought some items and my husband went today to buy items for next year. What I appreciate is that everyone was so nice and helpful. They seemed to really love working there.

This is a top notch store.
They have about everything you need.
Will definitely be going back
Staff was very helpful

Their staff is wonderful. Always willing to help out. Big store with just about everything you need for your home.

Fantastic selection of products. Friendly helpful staff and good prices. Bye-bye box stores! They have expanded the store even more. Whole section of seasonal items now to enjoy. And Christmas lights are 20% off right now.

Went to get a grill for my husband for Father's day. The one I wanted was not in stocks. The gentleman helped me get one online and delivered to our place when it was convenient for me. Great friendly staff. Great garden and outdoor decor.

So much easier to shop here, as they have the friendliest staff. It was wonderful not to have to try and chase someone down for help. THIS Ace store and employees know how to work with their neighbors. Some people say prices might be a little more, but how do you put a price on quality products and the people who stand behind their products.

Hugh hardware store. Has everything for your home repairs. People are friendly and honest. We left one of our purchases there, and they tracked us down and called us. Amazing.

Great after Christmas sale on holiday items. I highly recommend 👌

Greeted as soon as I walked in the door. I was escorted to what I needed, but I'm sure I could have browsed on my own. One associate was asked if he was the plumbing guru, in which he replied "Possibly" though I'm thinking he was. Lol. Super clean store, great lay out, and no packed aisles like the Big Box stores. Definitely going back. Lowes, you lost some business with the self checkout.

Best selection in the area. Knowledgeable employees, friendly and actually want to help. More new products in the store for summer. End of summer clearance happening g right now.

Needed a weird battery for a surefire flashlight and two of the guys seriously spent 20 minutes helping me figure out what battery was needed. We ended up not finding it at their store but the customer service was top notch. They exhausted all avenues to help me and even have some helpful resources for who might have the one I needed. I can't remember their names but they know who they are. This was all for a 10-15 dollar battery sale, and I think they made a customer for life.

Beautiful store, well organized, aisles/products easy to find. Staff is readily available to ask questions. Great assortment of products - if they don't have it, it probably doesn't exist! Love to just browse around....

I drove all the way from Jacksonville to this location because they had Gardz sealant and I was very happy to do so. Not only was their online ordering system great, but it was up to date and when I arrived at the location, I was surprised by how nice, new, and large the location was. I was also greeted immediately and was shown where to find the item I was looking for. It was nice having multiple people at checkout and the service was really fast. Wish there were more of these around.

Nice and organized store. Friendly, helpful staff.

They had the garden tools I needed at a really good price. It's a big store and clean. The employees were very helpful and friendly and offered to help me out to my car since I had two kids with me. I will definitely keep shopping here.

Great place ... where i usually find those hard to find bolts

This is the biggest Ace Hardware I’ve ever seen. I was greeted by several employees as I browsed the aisles. I am a bird lover and they had very large selection of birdseed and bird feeders on sale. The employee at the paint desk answered all my questions and made two keys for me in just a few minutes! Great customer service and a convenient location. Just what we need on this side of town.

I have been frequenting Down East Ace since they opened a couple of months ago. My first project was to paint a couple of rooms and I was handled by Anthony. He was extremely knowledgeable and steered me in the right direction for the job. I came back again and actually asked for him, to assist with other projects. He introduced me to John, the owner, and we had a nice conversation about his community vision for the . What a great experience. I will not hesitate to come back, again and again!