Walgreens

In and out just grabbing what I needed, no line at registers

Very helpful pharmacists, friendly staff who go the extra mile.

Good store. Parking lot is very convenient. Not enough help during the day when I most frequent the store.

THEY DO AN O.K. JOB !

Employees are very helpful.

Clean and well laid out store but they desperately need to install a few self-checkout kiosks. The checkout process is excruciatingly slow and the staff unfortunately incompetent. Shame on me for not having an eagle eye on the transaction screen but now that I review my receipts, I have been charged 2x for items where I obviously only bought one. I generally drop in here on my lunch break to get a couple things and will continue to patronize this store but this is not a good look for Walgreens. No excuse for a lack of self checkouts in a national corporate chain in 2021.

The photo is not working they do not fill your photo order do not call you.

Having Walgreens #10728 is convenient however, every time I buy the milk there it is spoiled. I can't find a place to email the store owner/manager so I hope someone sees it here. You can't let the milk delivery sit outside, it needs to be refrigerated immediately.
Also, there is a lot of new people at this store but they need better training and a person dedicated to be around when they need assistance. They can't be expected to help us if management is not there to help them.

For over 10 years, I have been going on and off to this pharmacy to fill prescriptions. I called this pharmacy today to see if they have one of my prescriptions in stock and they confirmed that they do. My doctor sent over my script to them and when I arrived to pick it up, the woman pharmacist refused to honor it because I couldn’t show a valid drivers license (I had my passport ID, my expired drivers license, my insurance card, my credit card, every other piece of ID) and she still refused me. I was so upset and felt so mislead and confused that I started hysterical crying - I never felt so frustrated and inconvenienced in my life. In addition, the guy pharmacists that works there has been filling my script for YEARS & he verified that he knows me but the woman pharmacist was still turning me away. I don’t know who runs this branch but, it needs a serious revamping. This is not the way pharmacists should be treating long time customers. It was very strange too that they verified that they were going to fill my script then the minute I arrive, they refuse it. If they communicated a refusal to me over the phone, I would have filled it someplace else.

I do not like to leave bad reviews. I really try my best to see the good in companies and people but, this experience really was awful & I feel it is my duty to inform the public of there terrible behavior so you don’t go through the same thing I did. Hopefully they hire better employees to take run this Walgreens - the ones there now are just a nightmare.

The manager (Alexandra) is a worthless witch and I'm told by the regional manager that she won't be employed there much longer. Waiting to transfer in someone with actual customer service skills and the desire to help customers.

Very slow employees, regardless of the reason for the wait, in pharmacy as well as outer store cashiers, except for the two young men in pharmacy that look like brothers (one taller than the other, they work their tails off and are very nice).

Pharmacy is often excruciatingly slow on the phone and one woman has such poor English diction I have to constantly ask her to repeat herself, and she often does not understand what I say. I'm not against foreign employees, but I feel you MUST speak and understand English very well to work in America, especially when working with prescriptions (people's health).

Just an awful experience speaking with the pharmacist department manager. She’s very unprofessional, extremely rude. I felt so discriminated by her, I’m not sure if it’s my name but her refusal to even be helpful and to end my call by telling me she refuses to help me and this is her pharmacy and I should fill my prescription somewhere else or go back to the Walgreens I came from. So rude!!!

All I wanted to do was move a prescription from a Queens Walgreens to the Oceanside Walgreens. I tried explaining to her I live in Oceanside and it’s an inconvenient to travel to Queens every month.
This woman should not work around medication!!