Valu Home Centers

I had to pick up some heavy duty drain opener to deal with a nasty clog. The product I got had warning signs around it making sure shoppers were aware that it contained sulfuric acid and could be very dangerous. When I was checking out the cashier (David) made it a point to tell me about how great the product was and shared some safety tips. I don’t usually post reviews but the store’s focus on customer safety and employee’s knowledge of the product truly impressed me.

My rating is not based on price. They are more expensive than the big box stores, and they don't have the same inventory. However, you are greeted when you enter. There are plenty of people around who are more than happy to help you find something. The employees I've encountered have been very knowledgeable, and if they don't know they find someone who does.
They have a rewards program that doesn't require you to carry a card, and they send coupons, and a gift on your birthday.
The store has a real small town hardware store feel to it.
Highly recommend.

Nice and friendly people always there to give you some help

Staff is always very friendly, and very helpful. Prices on what I shop for are reasonable.

Always someone knowledgeable to help you find exactly what you want. Friendly courteous service.

Employees have been really helpful when I'be stopped here.

Always helpful staff at Valu. They don't always have what the bigger hardware stores have but most of the time I can find what I'm looking for right here. I love being able to walk in and I'm always greeted by someone who knows exactly what I'm looking for and escorts me to the correct aisle. You don't get that kind of service at the big hardware stores!

Always there when needed, and much more helpful than the big box stores!

Comparable regular prices. Great ad deals. Customer service is really what lifts them above the competition.

Valu team is great. They have what I need 99% of the time. It's nice to use a more local hardware store than a big box. Thanks

This staff at this store is amazing ! Right from the management team down to the floor staff ! Very very helpful and accommodating!! I highly recommend this store for your hardware needs !

Always great customer service. Every time. And the employees are so easy to work with. I feel like they purposely hide at the other places so they can avoid answering questions

Excellent service today. I called for curbside pick up. Staff searched the store for what I needed. All the products met my expectations. I payed over the phone. When I arrived, they brought my package out to the car quickly and I was on my way. Much faster than ordering online and waiting a week for same items.

This store is very friendly and helpful. I like to come here if I have hardware questions.

Really fair prices and great quality. The young men working are very kind, and helpful. Nice to see young kids working that don't act like asking questions is an inconvenience to them! Definitely recommending to our friends and family.

I like this store, it's so clean and orderly and the employees are always so friendly and helpful. I've also found some great buys here from time to time

A great go to when you don't want to deal with a big store, very friendly and helpful.

Always great service and friendly employees available to assist with anything you've looking for.

The store manager Rob and Dylan in paint were so helpful. We were trying to get a particular color drylock paint and they mixed until it was just right. It was for a small pool in a garden. Really appreciate their time and help. I had to go back for a couple more items and Dylan took care of helping me find what we needed

Picked up a gazebo that we ordered online and we received a speedy carryout and hardware assistance with deck screws and washers - all from the same gentleman who was very helpful! Drove 90 minutes since we dont have a VALU near us. Very pleased!