The UPS Store

I have always had great service at this location. They are helpful with my Amazon returns and shipping to family out of state. We use UPS to ship care packages to my elderly mother so the packages are delivered to her door. Everything has always arrived packed well and in tact. I highly recommend this location and UPS over all.

This store is a blessing to have in our community!! The staff is so friendly and helpful!! Mohammed the manager is extremely helpful and always there when I have questions or Business needs!! Thanks for doing such a great job 👏 🙌

Always seems to be quick service without hassle.

I have sent many packages from here and the service has always been great. Not sure why people say it's bad, guessing they are like most helpless victims and show up with no clue how to mail a package. Takes like 30 seconds if you do the work yourself upfront. Of course that requires some effort.

Carole was amazing today with helping me with printing my resume! So very thankful! Will be back for more printing.

I've been using this store for a few years, I've always been very impressed with the customer service and helpfulness!

Very nice service no problems since I started using them,I will update with any changes of service.

Excellent service. Very patient and was at closing time. Great help

Thank you for such good information and service

Very professional.

Easy to return items and friendly

Very nice person behind the register. No hassles or problems.

Just got off the phone with a" lady" there really didn't want to answer my questions made me feel stupid because I don't know what a3.0 cu ft is working in a shipping store she should know these answers. I will not be calling or using them again.

Rude!!

I dread going into this store because of this one male worker they have there. He is rude to everybody and tonight was no different. I held the door for the UPS driver to come in and I followed him in and walked up to the counter. The worker was busy with a package on the scale so I moved to the right and put my box up on the counter to wait. Soon he told me to move my box over to the scale, which I did, and I pulled up the Amazon app to get my return code. I used to print the return code, but the last time I came in with it printed, he refused to scan it. I asked him if he could help me find the code and he told me he didn't know how. It took me awhile to find the code, but it didn't faze him, he was on his cell phone texting and playing music. When I found it, he scanned it, took my item out of the box and told me to take the box. Now I have seen him (in the past) make a lady buy a box when she said her return was no box needed- that's why I left my item in the box it came in. He handed me my receipt. I turned to walk out and he yelled at me to take the box. Literally yelled at me. I told him that he was not a very nice person and that I knew he was lying about not knowing how to help me in the app. He said "maybe I was lying and maybe I wasn't" and yelled even louder. I would say as loud as he could, for me to take the box. I grabbed the box and left. Out in the car, which was in front of the store, he was looking out at me laughing--blatantly laughing-- at what had just happened. Nobody should be treated like that! I have seen him treat others awful and I just cannot believe this guy still works there.

I don't know who this new male service worker is but, we have never had a problem returning Amazon items until he came along. It states clearly on the Amazon return that ups will package and ship the item. Again, we have never had a problem. We aren't supposed to be paying anything and he wants to charge us. 🙄 Also very rude.