T-Mobile

Had problems with our home internet gateway. They swapped it out with a new model for free and we're all surfing the net again with no problems. The associates we're very knowledgeable and friendly and the store was organized and clean.

Janelle and the team at the Plymouth T-Mobile are AWESOME, fantastic customer service! Went above and beyond to help.

I switched from Android to iPhone and it was a struggle to get data transferred, but CHEYENNE made it as painless as possible- going WAY ABOVE AND BEYOND! Such a pleasure to work with her and Janelle!! Best customer service I’ve ever encountered with Sprint/TMobile in the 15+ years I’ve been a customer.

Kind, helpful people! Appreciate the fast service! See you in January for our news phones! Thank you so much!!

Today is my turn in Samsung 8 turn in Phones
I have gotten Done now. I AM hungry
So TREVOR and CORI sprint representives eating Buger king for lunch. I AM GONNA find a more healthy . Think I AM GONNA go to Chriscos.
AND eat. I AM close already..

Janelle and her staff are very friendly and helpful. I was greeted when walked in and the Manager Janelle tried to help me resolve a no coverage issue I have been having and wanting to get out of my lease. She went above and beyond to work with Customer Care for me. We weren't able to get resolved yet, but she was willing to help me even if I was wanting to leave my Sprint service. I would recommend this store to anyone .

Janelle, the best customer service I have seen in a very long time. My wife and I have covid concerns and did not want to go into the store. Janelle was kind enough to come out and show us phones. She set up a contract and brought our phones to us while we waited in the car. She sanitized everything before we received them. By the way, it was 34 degrees and raining.

I absolutely Love this store, the staff are always friendly when I come in. Very helpful and patient when I have annoying questions they probably get thousands of times a day☺.

Tori and Janelle were super helpful when we switched 8 lines from ATT. Sat with us for the entire process, helped us get our work discount, and helped get all phones switched and guaranteed working before we left the store. Amazing staff and knowledgeable. BEST STORE EVER

Friendly Staff. Had stopped in to check out the new iPhone 12 and was greeted by 2 associates right away. Highly recommend this location for all your T-Mobile/sprint needs

Very friendly staff, had gone in to setup my Wife phone which was not connecting properly. They quickly figured out that the sim card was bad replaced it and got us out the door without any hassle.

Staff is friendly and professional. They always make sure we get quality service and proper promotions.

Their staff is really friendly. If I have a problem with my phone they tried to fix it instead of trying to get me to buy a new phone. I know I can trust them..

Yes I did .. I had to have janette . Take a look at my Samsung Galaxy Note 10.as I thought there was a issue with my phone of virus , someone monitoring it and many applications showing up and saying storage full .. She fixed it very promptly and said I had opened a application and started this process

They always go above and beyond to help!

Excellent customer service! Highly recommend. Sam and his entire team are great to work with :)

Great! Explained everything and made our experience easy and fun. Helped us decide the best phone and plan.

The store manager at this store is super! She goes the extra mile to help. This is what keeps me at T-mobile.

The girl that works here is so helpful and good at what she does. My husband and I are always pleased

Workers are very helpful at this store. I would have no problem returning..