Cricket Wireless

Chelsea was the absolute best. NONE better for customer service. Id rate her a 6 if I could out of 5.
You WILL have a great experience.

This Cricket Store is AWESOME!!! Stevie the store manager goes out of her way to make sure your order is exactly right! My brand new phone was so messed up, but I didn't get insurance! She made sure I got a replacement through the warranty on the phone!! Several times I had to go back and she was WONDERFUL!! IF You're going to buy a Cricket phone and you need to have your Cricket phone looked at or have questions go to this Cricket Store in Coon Rapids, located by the Walmart Store!! I was hesitant about switching over from ATT to Cricket. I'm not sorry one bit because of Stevie the store manager!! I highly recommend this Cricket Store in Coon Rapids over any location!!

We've received top notch service at this Cricket location for all of our family member's phones.

Top-Notch Service and Support!

As an AT&T subscriber, I had an unlocked Samsung S10 phone that was unable to make or receive calls after AT&T shut down their 3G network. My phone was listed as a supported device and everything (text and Data) worked with the exception of calling. I spent four hours on the phone with AT&T tech Support and another seven in-store trying to get this issue resolved. In the end, AT&T was saying the issue was the phone and I needed a new one.

I visited this Cricket location the other night and spoke with Tia as I needed to switch over multiple lines from AT&T for another issue. Once Tia saw the issue I was having with calling, it took her 3 minutes to get it fixed. I didn’t need a new phone, new sim, advanced configuration on my device, or any special account changes from an overseas team.. just a basic app. THREE MINUTES. It took Tia three minutes to fix what various members within AT&T could not over SEVERAL HOURS. That kind of support/knowledge goes a long way.

Aside from that issue, she worked with me through the headache of getting a bunch of phone numbers ported into their network. Even with the snags, she was patient, knowledgeable and was able to get things done in a timely manner. Thanks again for your help!

Awesome experience. Switched from h2o to Cricket, and what a great decision it was. Aaron went beyond just a great customer service and stayed even at least an hour extra just to get me trough the problem I had switching from h2o. Derrick joined in and this strong team made it happen. Here is a big thank you to both of you for the passion you've shown. I'll be back in about a month to switch another service provider to Cricket and there are more people I'm sending your way as well. Thank you guys.

I just switched from Sprint to Cricket and Victor was a tremendous help. She went above and beyond to make sure that my phone was working correctly and went the extra mile to figure out some issues that were happening. She called me twice after I got home to make sure that I was receiving phone calls. The whole time we were all laughing and having a great time. A much different experience than going to sprint where there is minimal conversation happening. I wouldn't dream of going anywhere else from here on out.

I'm very happy with the Coon Rapids store. Adam,Aaron,Leroy and V do a great job with customer service. And being able to sell themselves and the product to. If you walk in empty handed you will walk out with a smile and a phone on hand. GREAT JOB GUYS......

I really had great customer service i went in to renew my phone and Nolan welcomed me at the door and helped find what i intended and angila was also a great help with finding witch contract and they both were awesome the frienly environment and frindly people i have to say EXCELLENT CUSTOMER SERVICE.
NOLAN&ANGILA YOU BOTH ROCK keep up the good work both of you get ⭐⭐⭐⭐⭐

_Desi_Beck_ Thank you very much😁😁😁😁

Had a fantastic experience! Tayla was really kind and helpful with getting me a new phone!! She did a great job!!

The manager of the Coon rapids store is great! He is very personable and patient with old ladies who can't make up their mind.

Great location, staff is very helpful and polite. I was in and out with a new phone with no issues. Highly recommend

Jessica was a great teacher and did a great job of moving my data to my new phone!

tayla was really helpful and nice. She definitely deserves a raise!!

Very good customer service. Excellent and very knowledgeable in what she does.

Best wireless option around.

Great pricing on phones

Great for cheap cellphone

Very good service

Great place

Helpful guys