truenorth

This store has low stars/bad reviews for a reason. The people that work there just turned a customer away who had quarters and gold dollars for fuel. Disgusting behavior. Times are tough and money is money. It's not like they came in with unrolled pennies. Shame on you.

Update- 2/29/24: I couldn't decide if I should put this paragraph in front of the other or what protocol is usually followed but I decided to leave it second to the first review above. Reason? By the next day, I noticed that the owner had commented on my post. They apologized for it happening and spoke about further training. Then, the District/Regional Manager called me a couple days after that to talk about what happened, and again, spoke about training according to the particular situation. Because they took these steps when most don't, I believe them.

I appreciate the line of communication and effort put forth by this store and company.

Damian's service was extremely courteous, on point, and effective……thanks for his team the AC and heating is 100%

Tryko is their greatest asset.........

Night Staff never seems happy to help you. They doors lock at night. The gas station across the street doesn't. I started going there. They are nicer and I can help myself to food and drinks when I want them, no matter what the hour.

I went in to purchase gas and cigarettes. The cashier asked for my i.d. and I showed it to him. He wanted to scan my i.d. I refused stating he can read the birthdate on license I didn't want my i.d. scanned. He told me he didn't have to serve me. I asked for the manager, and he said he had to back up his cashier. I will not go back. Scanning i.d. is not the law.

I walked in today at 7:55PM and a cashier named ‘RAJEEB’ knocked two body armor drinks off of the counter that I was trying to buy and shouted that he wouldn’t ring me up and that I made him angry. I am not a regular at this gas station so he could not have any problems with me other than the color of my skin. I will make sure ‘Rajeeb’ is spoken to about this issue by authorities. DESPICABLE!

DO NOT patronize this location unless you enjoy being treated like dirt! The 250 pound beached whale manager with the permanent scowl on her face and nasty demeanor is the main reason. After numerous bad experiences at this location I contacted the franchise owner who turned out to be just as worthless. His great customer service solution was for me to go to another True North down the street on Bethel Road. Another location he owns. I would pay triple prices before I would ever step foot in any True North location ever again!

Employee doesnt wear mask on the numerous times I've visited this place. Not to mention they were busy talking with a friend who had also had no mask on. There's even a clear sign on the door saying its required.

Bad review, every time no receipt paper on the machine and no Glass cleaner

DO NOT GO HERE I REPEAT DO NOT GO........

THIS MERCHANT USES A CARD SYSTEM THAT INSTYANTLY HOLDS $89 ON YOU ACCOUNT. I CALLED THE MERCHANT AFTER THIS HAPPEN AN WAS TOLD THERE IS NOTHING THEY CAN DO AS LONG AS IT SHOWS PENDING. SO FOR THE TIME BEING I AM STUCK WITH THE $50 CHARGE FOR THE GAS I GOT PLUS AN ADDITIONAL CHARGE FOR $89 idk ABOUT YOU BUT I DONT LIKE GIVING MONEY FOR SERVICES NOT RENDERED.

I walked by a guy eating a sandwich outside and crop dusted him un- mercilessly. The human condition.

This place is always closed at night and the person just sits inside with the door locked

No fountain drinks....really?