The UPS Store

I really enjoy coming to this spot for delivery needs. It’s incredibly convenient and fast. The staff is always helpful and very informative and precise.

I shipped something a few weeks ago, after posting a bad review for an error on my part. The owner called me to verify that the product was shipped and received. They definitely go above and beyond for their customers!

I used this location to send packages and to send my returns back to Amazon. Everyone is friendly and efficient. I have no complaints as I always in and out in a very timely manner.

Great service. Employee helped me with getting copies. They were very busy,but I got in and out very quickly.

Always friendly, great customer service with a smile and pickups/drop-off are handled with ease, even when it is extremely busy.

Employee 194231 was competent, professional and pleasant. The store was clean and had excellent lighting.

Nischal and the staff at this UPS store are wonderful! They have gone above and beyond for me to print things at the last minute more than once. They are always patient and kind with drop offs even when there are long lines.

I shipped a neon sign here packaged as best as possible and I had it insured just in case. Well, the recipient received the package and it had a hole in it. The neon sign was shattered and the package was compromised.

Nischel, one of their employees, kept me updated on the status for a month and a half to help me get my insurance money back. He was diligent and informed me of every step of the process. I am very happy that he was there to help. Store 5359 Is the best UPS store in this country.

I was also a person who had a very hard time with UPS for an insurance claim for damage goods, but Mr. Koirale changed my entire experience at the UPS Store 5359. He went beyond the call of duty to ensure I would receive payment for my claimed damages. I truly believe that without his help I would never have receive payment and thanks to him I did. I would recommend to anyone that if you plan to ship anything thru UPS to please go to the UPS Store 5359 in La Vista NE because you and your package (s) will always be in good hands.

I’ve had nothing but excellent service from 72nd and Giles location. Each time I’ve gone there, Nischal has been extremely helpful to me always says hi and greets me with a smile . He helped me track a package I thought was lost. Turns out I was using the wrong number. I feel Nischal does whatever it takes to please his customers. He makes suggestions to save me money. I highly recommend this location.

The reason I am giving a five star rating is based on the EXCELLENCY in customer service that I have received from Mr. Dean & several other employees at this location over the span of almost a year. Now as with any business things may not always go the way I want it to go or the price of a service may be more than my budget allows or a service offered may not be available at the time BUT the attitude/character/integrity of Mr. Dean & employees have gone above and beyond what is required to make things right even if it wasn't offered in store. For my type A standards and expectations that really means something. Thank you for your service guys!

Nischal was super helpful this morning. My printer was on the fritz and helped me get my return sorted. Thanks for the help.

Great customer service. I left my phone there on accident and the sales person was really proactive in making sure I got it back. Also, I got an Amazon package shipped out immediately and cheaply. I will definitely be going back next time I need shipping or supplies.

I love how every time I go in there, the girls are ALWAYS willing to help with whatever I need done, no matter the circumstances. Theres been a time where I needed a whole bunch of different numbers of copies for different things I brought in and they helped me copy, organize AND staple all that I came in with! Today, when dropping something off, I didn't even have the bag taped shut or the printed return label cut out, to place on the bag and the girl behind the counter just took it and said, "I got it, no worries. You are good to go, thank you." I am just always astounded at their customer service in there!

Always gast and friendly service. The staff here is always willing to help and answer any questions you may have. It's conveniently located and the business hours make it easy to get to the store for any shipping needs. The store also offers items not related to shipping, such as educational subject cheat sheets. I really like this location and am glad it's here.

I’m the new manager at this location and I am dedicated to providing fast, friendly and clean customer service! The store has been reorganized and deep cleaned to make sure you all have the best experience possible! If you have any questions, concerns, or issues you felt were not correctly addressed please call the store and we will do everything in our power to take care of you! Have a blessed day :)

This is my first go to place. The manager here is wonderful very helpful and very informative and everything that he does. His employees here are fabulous as well get quick and courteous service always even on the busy days. From Michelle foot

The women who worked at the store the night of 11-13-17 is my hero! I had never ordered online before and I completely messed it up and when I called for help she was right on it! She was beyond amazing and she saved me! I really appreciated her and all her help <3

Had an issue with a package delivered to me and the manager, Nischal, was very good about communicating with me throughout the process. He got everything sorted out for me in the end.

Nischal is always very helpful and professional when I need assistance at UPS sore 7202 Giles Rd, Ste 4 in Papillion, NE.
Thanks again Nischal.
L. Fry