Lowe's Home Improvement

Ryan- I had the absolute pleasure of walking into your store this morning and being greeted by some wonderful individuals. Emilia, Tiphanie and Susan were great. They made sure that items could be exchanged and located a cart to bring in the item being exchanged. Asked several times if I needed assistance, and then informed me of the isle that I could find my new item. Susan is the one that handled the exchange and made what was a complicated issue into a seamless process. Emilia, I hope your ankle is OK and the blue stuff comes out(not due to me). Thank you all again for your phenomenal customer service and the laughs you provided. This made the trip to Norwood Lowes worth the drive.

I did in store pick up and they quickly had a multi-item order ready. they had my order waiting for me when I arrived and Tiana was very nice and helped me by carrying some boards to my car with me.

I stopped at the Lowe's on Ridge Ave today (4-23-2023). To pick up a craftsman cordless hand held vacuum and battery with charger. I got the top of the line help from Ms.Sadasia (African American female). She gave excellent customer service. When shopping at Ridge Lowe's and you need help, please ask for Ms Sadasia. Thank you for your service.

So on Sunday febuary the 5th I woke up at my hotel room and Holiday inn Express off of Red Bank and my car had been vandalized my window was shattered. So there was no glass repair companies open on Sunday so I decided that I needed to go to home Depot well I couldn't find a home Depot so I decided to go to Lowe's on ridge which was like about 2 mi from the hotel well upon arriving to Lowe's I came across Chase let me just say he was amazing.

I love Lowe's ! The staff here is always amazing and very helpful. I came in today for a specific sized piece of plexiglass the gentleman in the department was very very helpful cut my plexiglass to size for me and kept it at his desk while I continued shopping. The location was very easy to find.

This Lowes location on Ridge in the City of Cincinnati, is phenomenal, they always greet me with a smile and hellos, and in most Isles in the store there is someone who will assist you, This particular day I had a young man by the name of Cameron who help me look for a vanity and sink in at the end of my day all went well.. I am a very happy Customer.. very well pleased with the assistance that this young man gave me…5star service .. And the manager Chyna is the Best..

The salesperson in the appliance department was very knowledgeable and gave us excellent customer service!

Got a cubic yard of Quickcrete river pebbles.
Can't wait to wash em off with a sprinkler. They are gonna be sweet AF.

I found the very thing I needed which was good. And it wasn't in some weird hidden place like I thought it would be. I still wished I could have bought a single oven knob instead of 4. But what can you do?

You just have so much to see in the store it's clean and nothing in the Walkways clutter it was nice real nice.

Dude that sold me a craftsman mechanics set was so chill. Also shout out lowes for getting me $90 off that mf. deal of the centry tbh

Everything was easy to find will definitely be back since I’m cleaning and re doing this house

I shop in Lowe's so much it is my home away from home. I must say that store #1585 is my favorite store. I always forget to do my surveys before they expire, so I decided to do a google review instead. Everyone always goes out of their way to assist me. Chyna is always checking on me when I am in the store and will follow up with me when I am not. I thought Chris worked worked with blinds, because he was always over there. Ms. Margaret always has a positive attitude. Tonya has loaded my car up no matter how heavy the items are. Eugene has help me load my paint. Pauline, Marilyn, Richard, Roger, and George are everywhere. Tiffany and Becky I think they switch their name tags to confuse me. Ashley was very patient with the long line at the Pro desk but she got us out the door. Tasia is new and my first time seeing her, but she was so friendly at the checkout. Cameron was at one end of the store looking for items for me while I was on the other end. Isaiah walked through the store with me and helped me shop. Dakota needs to smile more but was there when I needed help. Kevin, Jamar, Abbie and the person I can not remember her name, but she told me about golden glaze paint. I must say my accent wall looks beautiful. I am sure I forgot some people, but store #1585 keep doing what your doing. Mr. Store Manager you should be proud of your employees keep up the good work team.

I go here more often than I care to admit for paint, and everyone in that department is excellent in their own way.

Margaret is kind and thorough. I am always glad to see her working- sometimes even with double wrist braces on, poor dear! Never once heard her complain.

Mark is super fast and genuinely seems interested in the colors and how they are made up. "Oh I've never seen THIS one!" He says with a sparkle in his eye.

Was also recently helped by the 5am opening guy, Dallas. A young dude with a calm, friendly demeanor. He worked quietly and quickly. I don't remember his name, but I hope he receives praise for a job well done EARLY in the mornig.

Thanks everyone.

I just moved and am in the process of painting all the walls. I’m in there almost weekly to grab paint samples and Margaret is always so helpful and friendly! She really makes our experience and is a big reason we go to Lowe’s over other home improvement stores. Give that girl a raise!

Always a helpful, friendly, and knowledgeable employee available and happy to help. Well stocked and organized. Their customer service is great.

I have so much fun in these stores. It would be nice to have a few more associates that are trained in specific areas. I also realize that's not always easy to do. But a little effort goes a long way. I will return.

Great deals. Awesome costumer service

The only store I shop. I've tried others but service was horrible.

This Loews has renovated and restocked their store. Yes, there are less cashier's, but more availability and variety of items. I was surprised.