Cricket Wireless Authorized Retailer

I want to Thank,
⭐✨AL & TIP✨⭐ for being so Awesome! Thank you for your Excellent Professional help! You were Friendly, Knowledgeable, as well as quick to solve issues and patient in helping me the day I visited your store. You are both exactly what Cricket needs so much more of!!!
I have been a Cricket customer for over 15 years. Unfortunately, in the past few years my experience with Cricket as a company has been a nightmare. My visit to the Glenway store has given me hope. Again, THANK YOU AL🏆& TIP🏆!!

Super helpful helped us get our phones unlocked and new service set up

Cricket on Genway...Al is the MAN 👍 he's very professional, experience and a great help.

Tip and Ruby were very professional and friendly. There was a service issue with Cricket Tower and they took care of me as loyal customer. I greatly appreciate great customer service it's hard to find nowadays, but I appreciate this Cricket location. Excellent Service!!!! Thanks

i was going to change companies due to phone issues but thanks to Nickie an Sarah i will never leave the company an i will spread word of mouth to family an friends to come see these ladies for any issues questions or new devices. the knowledge they have for cricket is outstanding and they both deserve raises at least 25 % if not more. i had no knowledge about the ebb program or phones leasing but these ladies went the went the extra mile today an always has a smile an wonderful customer service skills. BUT THANK YOU CRICKET FOR EMPLOYING THESE WONDERFUL WONDERFUL WOMEN.

Had a great evening. Will took great care of us. Got us the most for our $. He was very patient, friendly, and explained exactly what I was paying for. He was amazing. I recommend this Cricket store and will/Bill to anyone needing an affordable, good phone service!!!

Amazing experience. I was greeted promptly as soon as I entered the store and recognized. This is something we don't experience at many retail locations nowadays. The sales rep took time to explain the rate plans to me and took his time setting up the phone after my purchase. Loved it. highly recommend this location and very accessible

The absolute best!!!!!!!!!!!!!! 😁😁😁😁😁😁 I had broken my phone and didn't know what to do. The sales rep went out of his way and tried his best to help recover my gmail. I had zero information and he found it all for me. Helped me retrieve my contacts that I thought I had lost for sure, I highly recommend this store. They are the best in the business and even though they get busy, I always see them greeting everyone and making them feel welcome. Thank you for the superb service!!!!!!!!!!!

Excellent, friendly, knowledgeable staff, swift service experience! Love this location!

Best cricket ever!! The guy with the full beard is amazing and so nice!! I Saw him helping 4-5 customers at a time and he did it flawlessly. He even opened the door for every last customer! That's service you don't see any more!!

I had a nice experience while visiting this location. The staff were friendly, courteous and very knowledgeable. We were in and out quickly. I will definitely recommend them to friends and family!

I have never been a fan of writing reviews, but after being treated so wonderfully by the staff, who greeted me with smiles and helped me recover each and every picture on my phone and contacts, I was WOWED by the level of attentiveness....no wonder this seems to be the busiest Cricket store in America. No matter how many customers are at the store, each sales rep takes the time to handle every customers needs. From questions about bill payments and plan changes or whether a certain feature isn't working, each rep took their time to explain and resolve every issue that occurred. I was a former Verizon customer, that switched to Cricket after they merged with AT&T. My sales representative took the time to break down each and every single plan to me, while comparing it to my current plan from Verizon. I was overpaying by thousands of dollars each year and receiving not even a quarter amount of data usage. As I stood there, I saw each and every rep, take the time to handle each customer respectively. This store has the most knowledgeable reps I have ever come across and won't have you waiting in line for hours. I was in and out of the store with my number ported within 15 minutes. I remember the first time I purchased a cellphone from Verizon. It was a nightmare, I was there for 3 hours. This store is a blessing and I highly recommend each and every person to come witness customer service at its best with a friendly and fun loving stuff. Thank you Cricket Glenway.

Today I went in and although my issue didn't get resolved, JaMar was very patient and helpful. He saw we were frustrated and he offered us several alternatives. I usually conduct most business remotely because people often make things more difficult but I'm glad I went into the store. Thanks JaMar.

The staff was very professional and helpful. They were patient and helped me get the right phone/plan at a great price. Definitely recommend going here to anyone. Usually I am used to waiting for hours to get a phone plan set up with a lot of unnecessary questions and wasted time. My sales rep transferred all of my information. Thank you for making my process seamless. 👍🏻👍🏻 to the team at cricket glenway.

There was a broken USB port in the car that wouldn't pick up the phone input for maps and media. We thought it was our Cricket phone, but it wasn't. The Cricket tech after several tries, could not get the phone to connect. He then determined it was the input USB port in the car that wasn't working. He then brought out a USBC patch cord and plugged it into a USBC input port in the car. That solved the problem. We felt the Cricket tech, went far and above what a tech should do. We were VERY grateful. Al was his name. Would greatly recommend this pleasant young man due to his knowledge of phone operations.

I had THEE BEST customer service experience ever with a phone carrier today! I was in and out in no time and.... they were nothing less than professional and about the process. Thank you again Cricket! I will be getting that A52 soon😉✌🏾

Great experience! Came in to inquire about Cricket and the salesperson did a phenomenal job explaining all of the plans and the coverage. He explained the differences between cricket and other carriers. Everyone in the store was friendly and customers were laughing and interacting. I highly recommend this cricket store to all of my friends and family. Definitely made me a customer for life!

Came in to buy a phone and had a very quick experience. The sales person took his time to explain all of the rate plans to me and explained the difference between cricket and other carriers. They also set me up for autopay. All of the sales reps were smiling and happy. It made for a wonderful experience

This store is awesome, best customer service the guys there were so helpful! And helped us by saving us money too! So happy they could help us with our service and getting us together. Thanks guys!

We stopped in to price switching from ATT and left with cricket service . Our sales associate, AL was great!!!!