Kroger

During my recent visits to Kroger, I've observed that some customers are not properly scanning their items during checkout, leading to potential inaccuracies and inefficiencies in the process. This issue not only affects the store's revenue but also impacts the overall customer experience.

To address this concern, I recommend implementing a more proactive approach to ensuring that all items are properly scanned before customers leave the checkout area. This could involve increasing staff presence at checkout lanes to provide assistance and monitor transactions. Staff members can offer friendly reminders to customers to scan all items and verify that the scanned items match those in the cart.
By taking proactive measures to improve checkout efficiency and accuracy, Kroger can enhance customer satisfaction, minimize revenue loss, and foster a more positive shopping experience for everyone.

I love Sharonville Kroger. There are 2 closer Krogers, but I prefer this one.

Food was great, service was amazing, our waitress Alexis was the best, will definitely go back over and over

Very friendly staff! The store was clean including the entrance but the bathroom was a mess!

This is MY Kroger. For 3 years, I have worked in the area and buy fresh food from this location almost daily and balloons and flowers occasionally!! They almost always have what I need and customer service is on point! I love seeing Teri and Charles in the morning, they literally make my day better :)

Very big location, clean, fully stocked

Good size location! Well stocked and uncluttered. Easy getting in and out of both the parking lot and the store itself. This store served me well on a recent semi-annual pilgrimage from Louisville.

Shop here often and staff is always helpful. But tonight we brought our four youngest grandchildren to their Trunk or Treat and it was a success!! The kids loved it and the staff was so polite and friendly. They were having as much fun as we did. The Fire dept and Police dept were friendly as always and it was just a fun time!! Thank you so much!! You have won a customer for life!!❤

The selection is varied and the prices are usually better than other stores in the area. The company has constant sales and the Free Friday downloads are great. Any time I have ever had an issue at this store, the customer service was spot on and I never left the store feeling like my issues were not properly addressed. To top it all off, the pharmacy staff are very personable and really care about your well being.

The stores are all relatively clean. Prices are reasonable. Wide variety. Lines are acceptable, normally when there are more than three people in line they'll open a new register. I am a big fan of the scan and bag system. Saves a lot of time at register.

This Kroger has sushi, a lunch buffet, and awesome clearance items!! And all are amazing!!

Sushi is fresh and great! The buffet has all sorts of variety. And the seasonal clearance items seem to not be a big thing for the locals and you can find a good stock pile even a week or so after the holiday!!

The location doesn't seem to get a lot of traffic, yet they're always busy at lunchtime.

The customer service here is fantastic. Any time I have trouble finding something or ringing up at the self scanner, someone is happy to help with a smile on their face. Today I accidentally left some produce on the scale, and didn't realize it until I was checking out (with two little ones). Terri was nice enough to go back to the produce department for me to see if it was still there, and when she found that it's already been put away, she grabbed what I needed herself and brought it back over for me to finish checking out. It would have been such a hassle for me to run back over there, mid-checkout and with two kids in tow, and she was such a big help!

This is a really nice store. the only reason I shopped at this location is because I was teaching a class at Great Oaks career campus and shopped for items for my baking class and I could always count on them having everything that I needed. This is an important factor when gathering ingredients for a baking class.

This Kroger may be older than some but areas have been updated. Great produce, bakery, seafood, meat , pharmacy. Deli. Center aisles well stocks, specials in stock, great. I see other self centered people complaining about the check out. Go to Wal-Mart one time and you will be thankful for this Kroger and there friendly staff. Go in with a bad attitude and you'll have a bad experience.

Great friendly place. The night staff are very friendly and good at remembering faces. I haven't had any problems in any way at this store, thy are attentive, loving and quick at servicing their customers with the utmost respect.

Always clean always stocked the workers are always friendly and helpful it's just an all-around great place to go shopping it's one of the best Krogers I go there all the time

Sharonville is one of my favorite neighborhoods in Cincinnati, and this Kroger there is probably my favorite place to grab groceries! I save money when I shop at Kroger, with my store card, and the produce is always fresh. The self check-outs are always open to scan your own things. Love the particular location of this store as well

This review is for Sharonville Kroger. Catered 2 salad trays for a lunchinar I was doing. Order was on time, perfectly packaged, and was quite tasty. Awesome job deli department!

Has a great selection of products and the service is always great. They do a great job of keeping all their shopping carts stocked in the store and not spread over the parking lot

Good selection and prices