The UPS Store

Investigation was done on my missing package and its recovered. It looks like its the UPS issue and not this particular UPS store issue for isolating the box by HAZMAT. But wonder why they dont maintain tracking of the item once its picked up from the store by the transit van.

I had to ship a somewhat large grill for a Transit van to Puerto Rico and Michael took care of me!!
5 Stars Great Customer Service!!

They went above and beyond on my laminating project! Not only did they laminate it, but they punched a hole for me and then re-laminated it to make sure it was all sealed up. Super helpful and friendly!

This store is convenient to where I live and always does a good and fast job

I needed a Title notarised due to selling my truck. I called and spoke with Callie who was very polite, professional and very helpful. She answered all my questions without a rushed or bad attitude and I was very appreciative of that. When I got to the store a guy named Brian helped me very quickly and he was also extremely helpful, nice and professional and got my notary done within minutes and had no issues. I was in and out in less than 10 minutes. I happily paid the 10 bucks and will always come here for notary service and any mailing needs in the future, and will tell everyone I know how awesome my experience was here. Sadly quite a few businesses these days lack in the customer service department, so when I have service this good I just have to let folks know. Couldn’t be more pleased with how I was treated and taken care of. Great job you two! Exactly what a good business should be like! Highly recommended. A+++++

I use this UPS store all the time for my color printing projects. It saves me money to have them print large copies in full color. I’ve never been disappointed.

I had to send a new iPhone to a relative back East on a Saturday. The UPS store at Williamsfield and Gilbert was moderately busy. The staff person who helped me was very professional, courteous and efficient — especially with all my questions. I ended up paying for $1200 insurance and boxing/packing materials — about $70 total. I sent it via UPS Business (not UPS Ground — delivery too long; and definitely NOT US Post — now unreliable). I was able to track it, and it was delivered on Wed, a day earlier than expected. I will go back to them for all my shipping needs.

I really liked the service thats been provided by guys here

We were visiting Gilbert and needed a packing tube for a poster. They were friendly and helpful. They cut a tube to the right size to fit in a carryon suitcase.

It was about 456 pm tonight as my husband got out of the car to see if this store was still open. The gentleman was getting ready to lock the door and when my husband asked if he could get something faxed. The man let him in to do this. A big thank you for letting him do this so we did not have to go out of the way to go to one of the big chain stores. Again we really appreciate this so very much.

This is the closest one to my home & I ship a lot. A few weeks ago I came in and person named CALLIE was working. She was super helpful to me, and really looked like she knew what she was doing. She assured me my package would be taken care of and from her mannerisms and professionalism I could tell it would be and that she took her job very seriously. I've been back a few times since and usually get Callie (once even got in her longer line on purpose). Callie makes this store somewhere I'm eager to spend money.

Sebastian has waited on me two times now. Both times he was exceptionally kind fast and understanding!
He's a keeper as far as customer service and business goes!
Thank you sir
Lyle Suedmeyer. :+-)

We recently shipped 3 large boxes of antique fine china to our daughter in Florida. After calling 4 stores with questions regarding price as well as what we could discern about their professionalism we choose the UPS Store at Gilbert/Williams Field Rd.
WE DID GOOD!! The staff was highly trained and professional, and the packing was beyond what was expected. Five Stars!!

This specific location is amazing! Adam and the rest of the team there really know what customer service is all about. Everyone is super friendly and always offer their assistance to make your experience wonderful and efficient anyway possible. I highly recommend this particular location!

I needed a 500 page print job of 60 files completed within one hour, and this store was able to complete the job perfectly and immediately. They were also able to work with me via Dropbox. Highly recommend for print jobs!

Walked into the store the other day for some help with an Amazon label since my printer died. The girl with short hair and glasses was super helpful and walked me through the entire process. Thanks again! :)

Sebastian was so great at helping us! He always got our many packages out ahead of time. Definitely coming back here

3 staff members including Bryan and Sebastian were knowledgeable courteous and quick. What more can you ask from the staff of your business. Thank you men!

Prices are high, but they offer services that you can only find here!!

I go out of my way to go to this location. They are always helpful and provide good customer service.