Benge's Ace Hardware - East Westfield

Customer service is the best here, someone addressed what I needed immediately as I entered the store! I come here often because of the,service and will continue!

I believe I just received the best costumer service of my life, Jeff went out of his way to help me a lot with a situation that I have with some screws on my car. He was super professional, nice and knowledgeable! The store is super nice, clean and provides the best costumer service. Jeff, thank you so very much for your help and knowledge, from now on this is the store I’ll shop for house and car supplies

The employees are always so wonderful! So helpful and knowledgeable!

Such a great store with the kindest employees! My husband and I went in to buy a grill & Ed was super helpful. He pointed out everything we would need to get started with our grill and gave us some great pointers. Definitely recommend the Westfield Ace Hardware!

Ordered a repair kit online and it was shipped here. Took 3 minutes to pick up and sign for it. Quick and efficient.

This location is well stocked and laid out nicely. Staff is very helpful.

Love it local Ace. Always friendly and very helpful!

Friendly employee's with a nice greeting & smile when entering.

Store is very clean & orginized to meet customer's needs
Most item's cost more, however, Convient location's also play the price factor as well, excellent inventory

I bought a grill and accessory from Amazon, the store manager knew this and still went out of his way to teach me how to install parts. He wasn’t trying to sell me or disparage my purchase, he was just helpful to me. Incredible service, incredible grill selection of grills and accessories.

Way better than I thought it was gonna be. First of all it was bigger than I thought it was going to be. Second they have a very wide assortment of items, everything from lighting to some very nice grills, smokers and eggs. They also have paint which was nice to know. Staff was polite and greeted you as you entered and also asked if they could help with anything. I will take pictures next time so you can see how nice and clean this store it is. I am pretty sure it's new, also the app is pretty used friendly so I bought a tool chest on rollers and having it sent there for delivery. Basically the store has all the items you expect them to have and more. If you are not sure they have an item just download the app and see, I they don't have an item in stock you can have it sent to the store for pickup or if it is a bigger item they will deliver it to you like the tool chest I bought.

Loved E V E R Y T H I N G about this store.

Staff was awesome

Had what I needed

Easy to find

Good prices

Cool stuff to browse

They have everything and know where it is.
Fast and friendly

A gentleman at the entrance asked if I needed help, and took me directly to the items I was looking for. Super helpful. It has been so long since I've experienced this level of customer service anywhere that I'd thought it was long forgotten.

Not going to Home Depot or Lowes anymore. Whatever lack of selection they might have is more than made up for in respect for human dignity and freedom. I walked in without a mask, no signs posted. Some employees wore them, some did not. Allowing employees and customers the choice. Imagine that. Amazing that this is a foreign concept today when a mere 15 months ago, no one would have thought it would ever be threatened.

This is a new store, clean and organized. The staff was helpful and friendly. They didn’t act like they were going out of their way to help me find what I was looking for. And it was easy to find someone to help me!

Absolutely phenomenal staff, very professional and it seems like every single employee knows where every last item in the store it off the back of their hand!

Solid hardware store. Knowledgeable staff was able to point me straight to what I needed.

Great place. Employees are very friendly, helpful, knowledgeable. Clean facility. Easy in, easy out.

Amazing customer service!! After purchasing a lawn mower from Mark, I got home and had some challenges. I called the store, spoke with him, and he decided to drive to my house to help me. Service like this is rare these days. They just earned a loyal, forever customer! Thank you, again!!

This is an AWESOME store! How great to have an Ace Hardware right here in Westfield! They were so helpful in finding the items we were looking for, and the selection was great. It’s nice to be able to walk into a hardware store and feel like people actually want to help you. This is going to be our new go-to hardware store!

So glad they opened here in Westfield. Great parking, nice clean, spacious store. Friendly folks work there. Too bad some mask police go around giving bad reviews to businesses trying to hurt them. It’s truly astonishing what our country is doing to each other. Great hardware store that can hopefully thrive despite all the keyboard warriors!