Wright's

I experienced the most genuine hospitality on my most recent shopping trip at Wright’s.

As soon as I set foot in the store I was greeted by every member of the female-led team and offered assistance if needed. Its honestly the little things that I feel sometimes get lost in the retail experience, eye contact, positive body language and beautiful smiles.

I’ve worked in the service industry for over a decade and know above and beyond service when I see it. The entire team deserves recognition for making me feel so welcome. That feeling the moment I walked in was very memorable so I thought I would take the time to submit a review so everyone can experience the same feeling.

Thank you 🤙

AMAZING customer service! I found Wrights MB while searching for my favorite designer brands online. I purchased a dress, which arrived quickly but with a small defect on the front. I emailed the store with photos and they responded right away with an apology and offered a discount or return. I was so impressed by their customer service that I kept the dress with the discount and the discount refund was issued right away. I will definitely be back to shop online and hope to visit in person next trip to Cali! Thank you for the excellent customer care.

Amazing experience!! I made a mistake when ordering, and they we're so kind and helpful. The necklace I ordered is breathtaking! Thank you Wright's, and special shout out to Ella 🥰

Incredible experience with the team here - such a fun surprise. I was Last minute dress shopping for a big event. They were super helpful and had some beautiful options. Can’t wait to come back! (Thank you!)

Great boutique clothing store with a nice little selection of men’s clothing. Amazing group that runs the place too - friendly & welcoming. Highly recommend if you want something different than the big box stores and some clothing that feels good as much as it looks good.

My favorite store in the South Bay....Great selection of beautiful things for women and men, fabulous friendly staff. Never pushy !!! Far superior then any major department store around. Great place to shop for a special event or beaching it! Love this store.

Wonderful store.

Wonderful experience... Very cute shop.

Fantastic clothing and attentive staff.

Lots of fun stuff

Sssshhhhhhh

Great location for this mid-to-high price point clothing boutique. Although predominantly women's clothes, there is a mens dedicated section deep in the store. The clothing selection isn't large, but this is offset by the great styles and high quality. The staff here are always incredibly friendly and helpful!

Horrible customer service. Drove one hour to come here before 6:00 pm (that's when they're supposed to close), and get here at 5:15 only for the girl to tell me "we're closed sorry, we're short staffed". She and another employee were in there. That isn't short staffed. I explained to her that I just drove one hour to get here, and she said sorry that's unfortunate. It's just wrong. If you say you're open till 6. Stay open. I had to pay a babysitter to make it here.

I wish negative stars were an option. My boyfriend purchased a necklace here for my birthday and they reassured him that if I wasn't happy I could come in and get something I was happy with and refund him the difference.

Well when the time came around that I wanted to change it out for something else they said no and that he wouldn't be refunded it would be store credit if anything. (You should mention that to your buyers) I decided to keep my necklace, which in my opinion is way overpriced for the quality. I asked them if I'd be able to get the clasped changed to something that wouldn't fall off, they responded rude and unhelpful. Extremely stuck up. I ended up going to another jewelry store and changed the clasps myself.

After 2 weeks of wearing the necklace the stone started chipping and became really sharp to have around my neck. I refused to go back and deal with their attitude. When my boyfriend went in and talk to them about fixing it. They started off by saying no we won't fix it and she must have dropped it. I'm sorry if I can't wear a necklace that cost $700 around my neck without chipping then you shouldn't be pricing your costume jewelry so high. They agreed to send it back to the maker. What do you know. Another month has gone by and would you guess it. Chipping again and extremely sharp. Will see what they say this time around.

MY ADVICE. STAY AWAY FROM THIS OVERPRICED STORE AND RUDE STAFF.

We always try to support local businesses but this is the last time we will ever shop here.

Go to Nordstroms.