D&D Collectibles in Community Pharmacy

UPDATE: I'm giving them 5 stars for the speedy resolve of the issue (see below)...I wasn't expecting it at all! Thank you. A refund is more than enough, you don't have to send a pair.

I ordered some Christmas socks from them recently. The image showed 3 socks. From the wording, I thought I'd be getting 3 socks per order, so I did an order of 2 (thinking I'd get 2 bundles). I only got 2 pairs, the reindeer (which happened to be my favorite) was missing. The website does state 1 size will ship, however I interpreted that as a one-size-fits-all will ship. Definitely confusing and disappointing. And it is online so it's not like I can go to the store.

Can't say enough about Pat and D&D Collectibles. I'm of Texas looking to keep the Ladies in my life happy, and Pat went above and beyond to make sure my niece's, mother's, daughter's, and wife's new Consuela hand bags all shipped out timely, safely and with a Congratulatory note inside each of them that I had prepared and emailed to Pat. Can't ask for more than that folks! Thank you Pat and Staff and happy Mother's Day to all you Moms out there!

Very helpful and very fast service very nice people work here and I enjoy doing business with them.

Very friendly folks ❤Lots to see and good prices on Silver coins. Love to shop there👍

I love the pharmacy staff. They really care!

Great products and awesome customer service

Cute gift shop inside the drug store.

I ordered online and received the wrong item. I have been trying to contact someone for over a week and have heard nothing back. Terrible customer service and I will be taking my business elsewhere.

I am aware of who you are I have ordered twice before this one. Order #9039. I have the receipt, so I am not sure how you dont have a record. I have written you many times and this is the only time you respond because of a review?