Walgreens

I had the most amazing experience at this store here. My doctor called in prescriptions for me and I stopped by to give them my insurance information but the staff had already looked it up and was working on my prescriptions already. Even though it was my first time at this store. They let me know that I could wait on them if I wanted to.
Multiple prescriptions filled in a timely manner. They made sure I had knowledge about each medication. They even call me a few days later to make sure I was okay. Each and every one of the staff members at this store is so very professional and caring and pleasant.

Pharmacy Review:
I want to thank the team for helping me in a very desperate hour, as the Walgreens Round Grove in Lewisville completely dropped the ball. I cannot give enough stars to say how much I appreciate the compassion & customer service shown me.
After numerous phone calls back and forth and the calls they had to make to BC on my behalf, the team managed to get my medications cancelled and refilled so my insurance would cover them. I recently had spinal surgery and was in a great deal of pain....its time like this when you know who really cares and who is part of your neighborhood.
Thank you for all you did for me today!!

The people at the pharmacy are always on their best work flow! I’ve had to transfer meds since I moved closer to this area and while it can be tricky to deal with, the pharmacists always deal with it in a timely and helpful manner. That’s including in person AND over the phone :) great work!!

MOST RECENT UPDATE 06/2019
I am pleased to say that my experience the past couple months has been MUCH better. I think now that they have gotten to know me and hopefully have read my review, I have been treated with the respect I deserve. I respect all the employees here, even the ones that have given me a hard time in the past. I really don't like to bash places in my reviews unless they are just totally horrible. That being said I raise my review of 2 stars to 5 now 🙂. Thanks for addressing my concerns walgreens on Kirkpatrick.

I've usually had a great experience with the pharmacy here except for the past few months. They treated me like trash over the phone. I'm hoping the girls were just having a bad day. I was very nice on the phone I was just needing some clarification on their policy for a certain medication and I got threatened instead to have to wait for my RX 2 days after it would run out. It sucks to be on a medication that has to be filled every 30 days. I'm a creature of habit so I like to know when I can get my RX each month. I will come back and give 5 stars if maybe they were just having a bad day. We shall see!!
Update-
So I have to call every month for one of my prescriptions because they run out of it alot I guess. Per one of the workers request I call every month and the last time I got my RX filled they only partially filled it and then I had to come back 3 days later for the rest even when I called the month prior. They said they "should" have it but they ended up only having 1/6 of it. I called again today and wasn't treated very nice.. whomever I was on the phone with tried to say my due date was from the 3 days later when I picked up the rest which would put me out of medication. I couldn't get a word in and they were rude once again. I just get confused sometimes bc they put the date on my RX bottle as a day before I actually pick it up. It's just really confusing and i'm tired of getting treated rudely. I want to change pharmacies but I have so many prescriptions there so i'm nervous. Maybe they are understaffed I dunno.. but I'm sick of it. I do really like the young lady with short hair and the men there. They have always treated me very respectfully. Wish they all would.

The pharmacy staff is AMAZING!!! They're always on top of everything!! The best pharmacy I've been to!! The front staff is awesome, too! The store is always clean and I'm always in and out very quickly!!!

Love this Walgreen's! Great staff, great deals and nice lay out of merchandise. Very generous with giving samples and free products a plus!

We came 10 minutes before closing and they got everything filled. Very compassionate !!

This is our go-to pharmacy in the area. They are always friendly and helpful.

Fine business. the pharmacy team is diligent and always friendly. Most prescriptions are ready in 30 mins. or less, even though they seem to be working non-stop. I used to get the 3 month orders via mail, but the flexiblity and convenience of this service is better for me.

I have had good experiences at the pharmacy at this Walgreens.

Friendly people and keep most of the things I use in stock.

On time unless computers down