Cricket Wireless Authorized Retailer

I recently had the pleasure of visiting the Cricket store, and I must say that the service I received was absolutely top-notch. First, the store's atmosphere was clean, organized and inviting.
The staff was knowledgeable, patient and friendly, helping me find the perfect phone. They deserve the five stars.

We had a good experience here, the store rep went above and beyond for us. We added a line for an iPhone on the app and were waiting for a sim card for my fiancée, I needed a new phone. I picked out a Samsung phone and explained to the rep that we were waiting for a sim on her phone. Turns out her iPhone had esim capability so we didn't need a physical sim. He set up her phone and hooked me up with my phone at a great price with a case and screen protector included.

Cheap phone plans and good deals , Alejandra make my visit easy, good customer service .

Great prices and really good customer service.

Alejandra was very patient and helpful! Great experience

I just stopped by Cricket in Waukesha cause I have an issue with service, the guy working there did his best to solve the issue. He was very kind and super helpful. Thank you

Scarlett and alejandra help me a lot , geat experience 10 of 10

I haven't ever felt so completely comfortable with a salesman as I did with the young man Steven. He told me his honest opinions and actually saved me money. The young man is a great example of how you should treat not just customers but people. Thank you

You are the best, I recommend everybody to get thier service from this store. They have great plans and phones

Steve was very knowledgeable and helpful I was having difficult time setting up my phone. While I was waiting for my phone to update , Steve was helping another customer, she was having problems with her phone and she thought she needed a new phone. Instead Steve worked on her phone and explain the problem and fixed her phone for her. He is an amazing person and doesn't take advantage of customers to sell them more then what they need. He is an outstanding person. He goes above and beyond what he has to do to help others.

I have been dealing with a wonderful young man named Steve at this location since he has started. He is not only honest but absolutely wonderful to deal with. When i walk in he not only greats me with a smile but a warm welcome. I can't say enough about this young man and his great service. He also has a wonderful sense of humor.

Steve is the gentleman who helped me and I wanted to take a second to tell you how much I appreciated his help and time. He spent a lot of time helping me figure out issues that I was having with my phone. I highly respect his patients and kindness. He is the coolest representative from this location. I will be recommending Cricket wireless to all my friends and family. Thank you for the great experience!

Milan Mix

Steve was amazing! We had a very complicated setup and he made it fun and painless. He was accomodating, thoughtful, and polite. Would definitely recommend the store for your cellular needs.

Great service with Alejandra, clean store and faster service

Great service Alejandra help me a lot !

I am basing this review on the quality of customer service. The store itself was in poor shape as it is in the process of being remodeled. The 3 young men working in this store today (7-13-19) were kind, courteous, and personable, as well as, knowledgeable about their products. I brought my teenaged nephew in to help him set up a new account for his old phone. We soon realized that his phone speaker was not working and returned to the store for help. They helped him replace his phone as well. They did not try to over sell him products or services that he would not be able to afford. Our salesperson went out of his way to help us out. The icing on the cake was when I observed the other customers being treated with the same kindness and compassion. Keep up the great work guys!

Steve has helped us in buying a great phone for my husband. He was patient and very thorough in teaching use about the phone. And he did it all with a great happy smile! Thank you Steve!

There appears to be a mix of locations on a few of these reviews. Westbrook is closed,,not sunset. This review is for Sunset.
I had a very pleasant experience here with Steve. He is as honest and friendly as anyone I`ve ever dealt with in customer service anywhere. He will not try to sell you something you don`t need. This makes me a lifetime customer!
A couple local people stopped in simply to visit with him!

Steve is a great representative of cricket wireless. He is extremely talented and helpful! His knowledge of the products was top notch which helped us save money and get what we wanted. I highly recommend him.

This place is 100 times better than the big cell phone companies like at&t & others. I'm a Vietnam veteran confined to an electric wheelchair. The young man who helped me was very kind, courteous, polite & helpful!!!!!!
He treated me like a human being unlike the big cell companies!!!!
Don't remember name but called him "red" cause of his red hair.
It's a shame i can't give them more than 5 stars cause they really deserve it!!!!!!!!!!