Staples

These five stars are specifically for Keith in the print department. Genuinely helpful & cheerful dude with a good attitude. Made my experience better than expected with his help — with people like him at the helm, FedEx print centers had better watch out for the competition... Better hours at Staples too

When you go to an office supply store, the experience tends to be anti-climatic. You go in, grab what you need and get out. When I went to Staples, I was looking for a specific pen. I figured I would be pompous to as for the one specific pen I wanted out of the thousands Staples offers. I moved on, grabbed the rest of my items and proceeded to check out.

Ilene rang me out and asked if I found everything I needed. I gave a half hearted 'yes' in response. Ilene recognized something was amiss in my body language and further confirmed if I had got all the items I went to the store for. That is when I went for it. I asked for the Pilot G2 1.0mm pens in blue that I could not seem to find anywhere in the store or any other store. She called over her colleague Jon to further assist. They found them online and shipped them to my house the next day.

This may seem like a normal transaction to some, however I felt that Ilene and Jon went in to work that day with the expectation that they were going to make sure everyone they interacted with that day was helped. As a consumer, I appreciate that. They went out of their way to make sure that I had the specific pen I wanted.

I was given excellent customer service by Jonathan, who was very knowledgeable about printer set-up, software, mechanical challenges I had about inserting new cartridges, where is the port for the bus cable, when it is seemingly not visible on the outside, etc. Management should commend his helpfulness and his technical knowledge which he shared with me and with his great patience for this old non- computer geek (me).

Clean, organized store with a great staff! The Print & Marketing dept. does so many things I never knew about!

I swear I am at Staples in Bedford once maybe twice a week. I always find great deals and the staff is always knowledgeable and friendly.

Very friendly people. They are very service oriented. And they tolerate little kids. Thank you for such wonderful service

Excellent products and the best customer service in the industry. Everyone in the different departments there is amazing. Thank you!

I made a bunch of recent purchases here and laminated menus. Everyone was nice.

Helpful staff and always a pleasure to visit this location

Great location. Well stocked. Helpful associates.

The print shop is very helpful and goes the extra mile to help out

They printed my UPS label and found my call phone which I had set down!

A PLACE WHERE WE WILL GO WHEN THE TIME IS RIGHT, A PLACE DESIGNED FOR US

Had what I needed and sooo much more.

Supply needs done Right ... FlashEnergy4u...

The staff is very nice!

staples of Bedford,NH the were amazing!

Awesome experience!

Good service.

Wonderful