The UPS Store

I rarely post reviews, but this UPS location deserves 5 stars. Their employees are always tremendously nice & helpful — to the point that it throws me off every time I go into this store because I feel like really good customer service is such a rarity in this day and age.

Despite the fact I had to print nearly 400 pages and that I asked what I would consider to be an annoying amount of questions the worker who assisted couldn't have been nicer. This was somewhat of a last minute project I had to have completed by Sunday and I came in around 9am Saturday my project was packed and printed by 9:30.

Many thanks to the employee who helped me, he truly saved the day!

The UPS store in my neighborhood (Tam Junction) as absolutely a 5 star office. I never write reviews but they are so friendly and efficient that I decided to write one. They feel like family. Highly recommended and satisfied with the service there.

I had big shipping job to send out some published books for my boss and I didn't have any boxes for them. I picked this location to do my shipping needs and they were great and very helpful! I would totally recommend them (family business)with a few staff. When a address was incorrect, they would contact me and let me know. Great customer service!!

The employees are always polite and extra mindful about lost items or notices about anything pertinent. Its always a pleasure to go there and pick up my mail, send packages, get copies and purchase interesting cards and the Live Scan service has no wait time and no appointment necessary.

There are very few things that work as well as the Mill Valley UPS Store. They provide a variety of cost effective services that are particularly useful for a small business. They are highly professional, reliable and a pleasure to do business with. I really appreciate the service they provide.

My experiences at the Ups store 2048 are always great! All of the staff are very nice, helpful, courteous and pleasant! I am very happy that they are there and will continue to remain a customer with them!
Sincerely,
Cindy Blackman Santana

Helped me pack and ship a surfboard across the country to MA. It arrived in one piece! They packed it with a minimum of 3" around the entire board and did what they could to manage the costs. Friendly and helpful, even when I called to follow up on tracking info.

This is a very convenient location with very good service. Everyone is very kind and caring. They take care of my packages with great care and treat us like family. Thank you for all your support and being there for us! Wishing all the best for you, always.

I am there twice a month - at least. Five Stars for the great staff who work hard, are smart, and very professional - thumbs down to the rude owner whoignored me and turned his back as I tried to open the door - while juggling armfulls of packages. He is consistently abrasive to staff..

Great experience in an unfamiliar town. Very efficient, helpful and super friendly. Ended up speaking about my home state with the owner who had visited there. Do not hesitate to use this UPS store!

Sandeep and his team continue to make my life more efficient and happier. It's not a chore to do shipping when you enjoy the people you get to work with there. Best UPS Store ever.

Some of the nicest, professional and genuine people I have ever met! Thank you so much for making my experience picking up bills to pay a pleasant one!! :-). God bless all of you and keep you safe. Sal

Great service, super nice people. Special thank you to Wayne, David and Clinton for helping me to send international package.

Great place to ship and receive packages. The staff is always courteous and efficient when I visit. Just ensure that your packages are ready to ship when you arrive as (with most shipping services) packaging supplies are not free.

Best UPS store around, these guys really have it together and keep the line moving, even at crunch time!

Have had a mailbox here for over a year - management at this store is top-notch, always super friendly and on top of it, always going the extra mile to help me out. Super grateful for these guys!

The lady who helped me the other day at the UPS store went out of her way to send a package for me. She was friendly, helpful and a real gem :-)

Love everyone at my UPS store, I've had a mailbox at this location for years and do all of my shipping there and always have a great experience.

I have been to this UPS store a few times and each time there was a different person working, they both were extremely helpful, kind and considerate.