AT&T Store

On Friday March 8, 2024 my husband and I went into the AT&T store located in STONECREST Mall for assistance with our refurbish phones.We received excellent customer service from Nae. She was patient and thoughtful in serving us. Nae transferred our information to our new phones, assisted us with selecting new phone cases and she even cleared the information off our phones and boxed them up for us. Thank you so much for all you did for us.

Duvoughn was extremely helpful. No matter how many times I presented a new issue with my phone he sis not give up on trying to resolve the issue. I appreciate his diligence and professionalism. He asked me to have a seat unlike the first rep. Good customer service is hard to find however I found it in him!!! Much appreciated!!!

Wonderful experience with the staff! Amaya did a great job meeting all my needs with upgrading my wife's IPhone 11. The manager was featured assisting the staff, shout out to Duvoughn and his team!

Great experience!! Customer service 10/10
Staff very knowledgeable about products and even saved me a couple bucks on my bill. Duvoughn was a great help and had a ton of patience.

Was attended and greeted quickly. Amaya helped me out with the entire process and walked me through all deals and discounts. Walked out with 2 phones and internet service! They also interacted with my children as we waited. Great service thanks for making it easy as a first time AT&T customer!

Nae and Duvoughn had sensational customer service!! They were very educated and their product and answered all of our questions. I would definitely recommend them to everyone!

Michael Brown was professional and knowledgeable about the product and service. I highly recommend this location. I’ve been with AT&T for 10 plus years like always great customer service, Thank You Michael for your professionalism and knowledge.

The staff and mangers were exceptional with helping me get my new iPhone 15 Pro Max. Shoutout the Manager Juwuan for the info on tv and internet and insurance with my deal. Thanks Duvoughn for installing my screen protector! I’ll definitely be back.

Duvoughn was great. Very efficient and fixed my issues with my phone. Great customer service

Great customer service!! Juwuan and Faz took great care of me!!! Highly recommend this store!! Oops thought I posted this a couple of months ago…. Went yesterday to get a new phone and was assisted by Michael!! Awesome customer service!! I would recommend this store always….

Sasha Blair was wonderful! She provided excellent customer service and very knowledgeable. If you ever come to this store ask for her.

Nae was absolutely fantastic! She helped me out, I came in to pay my Internet bill, she got me set up with wireless service at a great price!

No one else was able to help me, but Emmanuel (I really hope I remembered his name correctly). He was fantastic!

I just had one of the best experience at AT&T level customer service was awesome. A person that took care of me she was great. Sasha Blair

Jonathan helped me out a lot , had wonder customer service and great humor. He had me in and out of the store in a timely manner. I also got good deal for my new internet service. 10/10 🩶

Great service & product was available in store which made my transaction seamless Thanks Mike

Nae and Duvoughn great and efficient service. Great customer service. Very helpful.

CUSTOMER SERVICE WAS EXCELLENT AT THE AT& T Stonecrest store.
Technicians very knowledgeable!
P. Griffin

Very nice staff, They were friendly and knowledgeable.

Walked in and immediately greeted. ✅
Waited 0.2 seconds then Sasha assisted me. ✅
Sasha went above and beyond assisting with choosing a phone and finding any discounts available to me. She is very knowledgeable.
If you are looking for quick and friendly service go to this store and ask for Sasha!