Cricket Wireless Authorized Retailer

Rachel was very helpful when I had to replace my husband's broken phone. She assisted several other customers while the data was transferring between phones. She was patient and helped them all with their different needs. I would definitely go back!

I had dropped my phone and I couldn't do anything with the screen and I can here to Cricket for help. Rebecca was very helpful, patient, and caring. I would definitely recommend coming here for any phone needs. Thank you so much. I appreciate you Rebecca

We went in not knowing what to expect. My fiance lost his phone on the job we were low on funds and we thought all was lost. But it was one great customer experience that you never hear about much these days from my family to yall we want to thank Wendy and I believe the other one was named Crystal for their extraordinary service and kind hearts they really went above and beyond when we were in a not so great situation. They gave us options they helped with decisions they were just plain good people thank yall again for everything yall made our day .

"Cricket Wireless in New Braunfels, Texas is here to provide world class customer service, great prices and excellent value on your next mobile 📱 phone. Add a Simply Tablet Plan or buy a Hot🔥Spot Device today!"

Went in and Crystal, at this location, went above and beyond. She got us the best plan she could have. She went above and beyond and got out her laptop to switch us from metro to the cricket family. I can say I am highly satisfied with her professionalism and not to mention the family she made us feel at home and I highly recommend this location for all of your service needs. Crystal will definitely go out of her way to make sure you walk out with a smile on your face. Thank you Crystal for helping my family today, it won't be forgotten!

EXCELLENT customer service from Joseph . I had been there once before and he was very helpful. He asked me questions to help understand my needs and he made informative suggestions to help me . I appreciate how he took time to listen to my needs very and my concerns. A very helpful experience. I came back because of him and bought s new phone! Im very happy !Thank you very much Joseph’s and Cricket!

Over and beyond with the service I received , Rebecca and Luz were amazing .

Excellent customer service! The salesmen answered all questions concerning Cricket plans, purchase of phones, and switching to Cricket from a different carrier. They were thorough and courteous. I highly recommend this store and its sales personnel.

Was looking for a new phone nothing too expensive at all cause them high dallor one wont last me not even 2month pass time mayb only had 2phone that lasted me 1yrs plus the rest destroy, So she offer me something i can manage, plus a case to make sure i didnt destroy it again, Am loving this new phone a Samsung, little bigger can download other things too, at least not running out of storage like b4, Super happy with the service she knew plenty of stuff how to operate my phone too cause I was totally lost so happy now i give her a big 5star reward still,,,ok,,,

Such grate service and satisfaction here at this location if you are in the market ask for Joseph! He is great and helped us out with our purchase and we are great satisfied!

Again thank you Joseph!

Was a line formed when my buddy and I went in to purchase a new phone. We waited a good lil while but never complained about it. At the end the manager felt it in himself to offer a free gift for being kool about it. Thanx man!

Helpful staff. I was changing carriers and needed a pin to port my number. They were helpful.

Thank you Joseph! You and the entire team at Cricket New Braunfels are just AWESOME! Merry🌲Christmas

Joseph was very helpful, such a nice guy!

Huge Thank you to Joseph for being so patient and kind!!!

Great Customer Service

Good service. Been with them 9 years!