T-Mobile Authorized Retailer

I've been a customer of T-mobile for years. Employees are helpful and friendly. I've never had a problem with the service.

Went in to cancel internet. Josue was super helpful and even helped me get a shipping label. I feel like the store guys are our advocates with the big company. I appreciate it. No wait time which is different from other stores I've visited.

Kim was very helpful and took the time to explain everything, she was awesome 👍 thanks Kim 😊

Not sure the job of the gentleman that assisted me, not only was he great, and knowledgeable, answering every question, he had it natural for children. He seemed unbothered by my daughters who’d just gotten outta school. Nice and ice cold in the establishment. Neat, windows crystal clean, and these gentlemen were very well groomed. Tall black guy and a medium-tall white guy with the best beard in the land. Solved my phone issue and off into the Sun we went.

Few to no people, no wait. You can also schedule an appointment a head of time! The gentleman that helped me was so awesome! Very knowledgeable, and super nice & had great customer service. Josue was his name, that man deserves a raise!

I've been a t mobile customer for over 15 years, and the best customer service I've ever had at a brick and mortar t mobile store was today. John, helped my boyfriend pick out the perfect phone, gave us so much great info about the phone, and switched all his info onto the new phone. He gave us both great ideas on things we could do to prolong the battery life, and treated us with the utmost courtesy and awesome customer service. I will definately be returning to this store! Thanks John!

Store service, associate was great, paid bill that for the last two days couldn't pay because T-Mobile Pakistan service people don't know what they are doing and switched me all around then put me on hold for hours and never answered call. They should be replaced with reliable american service staff, with modern equipment and better on hold music. .

Marcelino and Theodore did a great job with assisting my family and I with our phone upgrade. They each went above and beyond to meet our needs. No pressure upsell techniques. They are very personable and I felt like I've known them for years. Can't wait to get that rebate in the mail! The transition to add our existing Netflix was easy. Very transparent and hip. Big ups T-Mobile!

I went in a few weeks ago to get a new phone and the customer service was really amazing. John by far has the best customer service I’ve ever experienced. I’ll definitely be going to him if I need anything in the future

I changed phone plans at the Yuciapa T-Mobile store. John was incredibly helpful to me as a customer. He is fully prepared to remove all brands of sim cards with his collection of sim card removing tools. It was a pleasure to do business there today and I appreciated the professional service.

Henry did a great job helping us out with getting the right phone at the right price. Informative, patience and all around knowledgeable.

There was only one person attending the store with five customers. I felt bad so I left. He had enough on his plate.

Excellent everyone there was wonderful especially the Manager!!!! Love the Yucaipa T-Mobile. Best customer service ever!!!!

Had a great experience with Theo. He was funny, engaging and knowledgeable. I'd highly recommend working with him.

Great customer service! Very informative employees. Made me feel at home.

Every time I go there with one of my problems I am so delighted that they are able to help me they are very encouraging and helpful

Love their service...Theo is a great manager...

Staff is very friendly and knowledgeable. They greet you with a smile and make you feel welcomed.

The badest service ever
The employees are not well trained to do customer service
The dunno what they are doing

They always take good care of me in that store