The UPS Store

The nicest UPS center in the country! I am a big online shopper with two picky girls, so I tend to return a lot of stuff. The staff of this store are always ready to help, not once have I seen a smirk. They are always smiling and laughing, making a chore fun to do!♥

The store itself was pleasant and calm. The atmosphere was inviting and the employees were great and very helpful! Other UPS Stores that I’ve shipped from were cold vibes and not welcoming.

This UPS Location is on top of it's customer service!
Always Friendly and Helpful.
Mr. Lamont knows his customers and goes that extra mile to ensure customer satisfaction..always appreciated!

I love the friendly, efficient courteous service of every staff member here. There are several other places which are in closer proximity to me but I always choose to come here. I don’t mind waiting in line (which is rare) when they are busy because that never deters the staff from being polite and kind to every customer.
The staff are also well trained in customer service which is rare and refreshing in todays world of business.
Thank you UPS Store 3620 you rock it!
Sincerely
Terri R Hadden

Nice and professional staffs. The work is very efficient, Customers don't have to wait in the line for a long time

The employees at this store went out of their way to answer my questions, find the right size box I needed and helped me with other questions. They were polite, knowledgeable and helpful.

The UPS stores that I have visited always seems to be organized and clean. The staff know what they are doing and are friendly.

The staff are always very helpful, efficient, and friendly. Specifically, Davin helped me print and laminate a Mother's Day gift and contributed helpful suggestions that made the gift turn out wonderful! Thank you, Davin!

They are wonderful, so much so that when our house is finished being built we will continue with their services. They notify us of mail, parcels everything. We know where our stuff is and no need to worry about porch pirates. Peace of mind is Priceless. We do not have a box at this location after reading reviews we may just stay with the location we have now.
One reason for keeping a box, is where our house is being built, they have those key lock communal boxes and only 3 package boxes so if people are out of town during holidays etc., those boxes may be unavailable for quite sometime. We will keep our box and peace of mind. Thank you UPS.
I will say this to any company, please never discount customer service because it is the very back bone of any business it is so important, I can't stress that enough. Customer Service can make or break a business

Fantastic people and service. I am entirely puzzled by the occasional negative review. I have been treated, on every single visit, with friendly professionalism. Numerous staff have even offered to help me take packages out to my vehicle. They generously lend their handtruck. On a couple occasions, when I thought I might be a package short, they spend time and effort on their own phones trying to resolve the issue. Never has there actually been a lost package. I would conservatively guess that I've had 1000 packages delivered there. I suspect the complainers are difficult to please in general.

I've been going to this store for over 2 years now. I rent a box there and all of my packages are delivered here. I've seen employees come and go. I truly miss some of them but everyone I've ever encountered is always professional and very friendly. I love that they know who I am when I walk into the store. All services come with a price attached at every store, to include FedEx and USPS so that shouldn't be a surprise to anyone. UPS stores only charge actual shipping costs. The price has gone up for all carriers. I love UPS because I know where my package is located at all times. The delivery folks always take care of my packages. This store is an extension of the service and my business appreciates them. Keep the great work up!

Had a box here for more than ten years. Always got great service during that time. When it was time for me to move I was a sad day when I let my box go.

But here I am, more than a year later, picking up a package that was accidentally shipped here. They saw my name and called to let me know that it showed up.

Even no longer a box holder, but they are still helpful.

I would rent again in a second if I ever moved back to the area.

I use this location on weekly basis and have found everyone there, to include the manager, very helpful. A lot of these negative reviews on this UPS location are alarming... The theme is "I came in expecting something free, didn't get it, coped an attitude with the clerk or manager, and found the clerk or manager to be rude". Folks, UPS is a global business. They conduct a mass amount of business. Ancillary services cost money! If you don't want to pay for something, DO NOT go into a retail outlet. Stay home and do it yourself... It's really that simple.

They are friendly, clean and helpful. Convenient location.

I have dropped off and picked up several packages here without any issues. The customer service is always prompt and courteous. Not sure why there are 1 star reviews for this location.

Any and all dealings that I have had with this company. The people I have dealt with were kind and helpful with all questions. Packages sent and received were in perfect packaged condition. I would highly recommend this store for all your shipping needs.

Received excellent customer service on my recent visit - young man was very helpful and package was received on time. Will definitely be back

Very helpful and kind people. Very good service

We do our regular business at this location. The staff are wonderful. They are quick, efficient and friendly.

Very nice handsome guys are also kind and friendly even in a very busy situation. And they are truly professional. Thank you guys.