CVS Pharmacy

Staff in both the pharmacy and storefront are always prompt and accomodating.

THE WORST. I am a Medicap customer. Have been for years. There is a good reason for that. CVS Pharmacy has terrible, if not non -existent customer service. I was prescribed Paxlovid today for COVID. Medicap did not stock it but found it at CVS and transferred script to them. I downloaded the app so I could be notified when it was ready. The app said script was at 2 stores. Hickman Rd. AND Plum Dr. BTW - CVS pharmacies don’t answer their phones. I finally had tp press #2 as if I was a provider in order to talk to a human who was of ZERO help because they were closing. At least I found out the medication will be at Plum Dr. tomorrow. Time??? Who knows but it will be close to 24 hours. I hate to say this but I am well over 65 and have asthma. Pretty sure I needed this medicine tonight. My complaint is with 2 locations and has been posted on both. Hickman Rd., Clive and Plum Dr., Urbandale.

They should close their doors as far as I'm concerned. Their shelves are always empty.