Advance Auto Parts

I had gone to Advance Auto parts for a battery issue. Travis and Justin really put out the top notch customer service mat, and did everything in their power to help me out of a very frustrating situation. These guys care about the customers that visit their store, and it shows. When you need things for your car or truck, it's worth the time to go see these guys. It's clear, they actually care!
Thank you,
Tony

Justin was very professional . Very knowledgeable in this profession thanks for your help this will be my store to come to. all the time all the workers were very welcoming . Very clean store .

Extraordinary service! They went way beyond what they needed to in order to get me a 12v battery without me ever setting foot in the store. Accommodating, knowledgeable, and friendly as could be.

Angelica was so helpful - my battery was not able to start the car; after testing she recommended a long drive to give the battery time to charge - BINGO, solved the problem and didn't try to sell me anything - Customer for life!

The store manager Matt and his team were most courteous and helping me with a dead car battery issue. In addition to lending me a portable jump starter, one of the team members came over to help. Very thankful and impressed!

Tristan at the Parker store is AWESOME. So nice and knowledgeable. He quickly installed my battery.

Great service. Bought a new battery and wiper blades. Had the staff install who did a great job.

If you need auto parts this is the Advanced Auto Parts to go to in Parker!! I've come here a couple times, last time I needed a new battery, and they had what I needed in stock, and even installed it for me, super helpful! This time I needed an air filter, they had what I needed again, and it was easy to order and pickup. This store is a little farther than others but I've had such good experiences here it's worth the drive. The staff is friendly, the prices are right and they usually have coupons when you order online for pickup! Would recommend and will be back!

It's always well organized and the employees are friendly. Although I haven't needed their help thus far, they will install certain replacements and check your battery for free. I think that's a really neat, unique feature of this chain and one that might come in handy if you're not car savvy.

This is like the local parts store I went to with my dad, growing up. Good guys - had everything you'd need. Willing to take the time to help you through a problem. No B.S., just good honest service. Shout-out thanks to GM Justin and John. You just don't find customer service like this anymore.

Got help with testing out my battery, alternator and starter from an extremely friendly and helpful gentleman. He also helped me pick out my oil and got me the good deal (bundle) on Mobile 1. I wish I knew his name because he really goes above and beyond to ensure customer satisfaction.

First time at this location since moving and I'll definitely be back.

06/2022 Edit: I have been back a lot of times since my last review and have had great help from David every time. Just wanted to clarify here that David is an incredibly nice and helpful person.

Needed a new battery after mine died in the neighboring King Soopers parking lot. David was so helpful. Did the battery, starter, and alternator test, and showed me exactly what was going on. Installed the new battery and even cleaned up some of the old corrosion. Re did the test and showed me how everything was back to good with a new battery. Amazing customer service. Much appreciated.

Larissa & Sam were extremely helpful! Went in for my car battery to be exchanged and was back on the road within 15 mins. Great employees at this location. Larissa went out of her way to make sure I was taken care of.

Ross and David are great! My brother and I came here due to some issues with a battery he got at the same location about 2 years ago. Ross helped us through the warranty process flawlessly and even helped install a loaner battery on my brothers vehicle while they test the old battery. We greatly appreciate it!

Thank you Triston for all your help! Great customer service!!!

Justin Lyons, store’s GM, was unbelievably professional and knowledgeable. I feel more safe going to talk to Justin at Advance Auto Parts rather than a car mechanic because I know he’s diagnosing issues based off of troubleshooting and not based off of “how much money can I get this guy for.”

I will recommend this location to all my friends and family.

Thank you Justin for saving me over $2300!!!

I was recently laid off, I didn't share this information with anyone at Advance. A woman their, sorry I can't remember her name, exchanged out my warped brake rotars that I had bought around 6 months ago. I brought them in and she exchanged them out with new ones. Turns out this fixed my brake issues. I went to the other advance in Parker previously and they weren't willing to even give a discount. I've been going to the Advance off Lincoln for over 15 years. Best people, best customer service! Only place I'll ever go.

Needed a battery replaced, guy came out and helped right away without any problems. Realized they had the wrong battery and the ones at the store would take a long time to get to as they were on the bottom of some pallets so he hopped in his own car and went to another store to get the right battery. Excellent customer service, knowledgeable and kind staff. Definitely recommend this store

The young man that helped me check my battery was very helpful in checking my battery. I was concerned that I may have needed a new one. He kindly explained why I didn't need one for a while and my battery was fully charged. I didn't get his name but he said he just started working there. I will be going back thanks to the kind young man.

Such a difference in customer service - everything from better rewards to willingly helpful staff - compared to numerous visits to AutoZone. So, I've made the switch!

Mike, the store manger at this location, really went above and beyond and with subsequent visits the staff followed suit. I always feel I'm treated like a customer, not a female!