AT&T Store

New employees are very attentive, Christian, Rob and Fernand are super helpful and knowledgeable. I needed help to transfer a lot of photos to my new device and they provided all the support needed. Christian goes above and beyond and his calming manner is great even when they store is full of waiting customers. I have stayed away from AT&T because the customer service used to be terrible, but this store gets 10 stars from me.

Christine is exceptionally skillful and patient in meeting our many cell phone technical requests this holiday weekend morning. She helped set up our phones, move data over and even coached us in file management and organization. Wow! Great support and service. Thank you Christine!
-Brigid and Nancy

The store manager was incredibly professional and extremely helpful. The young lady who helped me was also really nice and expedient. For the first time in a ATT Store I really felt cared about and really felt served. Good going Att El Cerrito Store! That manager runs a tight ship being fully engaged in all his representatives interactions with the customers ensuring everyone is being helped in a timely and efficient and friendly manner. He has a really great store never seen in all my years coming to ATT. I'm so glad I came back from the horrible Verizon customer service. 20 stars all the way!

Christine helped me with the process of upgrading to an iPhone 15 Pro. She is an outstanding employee who was very patient, friendly, competent, and made the entire process. A true pleasure! I’m really grateful for her help.

Christine was wonderful! She was so patient and helpful. I really appreciate it. I will be a loyal customer if your service is always so good!

Don't go to any other AT&T store in east bay. This store has your back and bends over backwards for their customers. Especially Robert the store manager. His customer service is next level and really cares for AT&T customers. AT&T is lucky to have him and his staff there. Thanks again!

Christine is the best person in Att,I met in the Elcerrito plaza office
Want to show my best appreciation for her

Christine is so sweet so kind so helpful everytime I come in here. Thank God for her. I appreciate her so much. I give her a A+ 100% 5stars

Definitely recommend this store. They’re very patient. Explain everything to you all the deals discount everything Christine G was the person that helped me with Roberts assistance. Thank you Got me to get a iPhone 15 and I didn’t come in there for that Lol

When you go to AT&T. Go see Christine great customer service and will take care of you. 5 star service!!!!

I lost my phone last week and needed to replace it. I went into the El Cerrito store and was greeted by Mia who gave me such a professional and informative customer service experience. Thank you Mia, for your professionalism and patience with all my questions. Mia gave me nothing short of an exceptional customer service. Thank you!

Christine G. Was an amazing Customer Support Specialist. I initially came into the store to pick up some ear buds. However, after she took a look at my existing account plan. She suggested options that would better fit my needs and financial situation. I left the store with a new upgraded phone, new family plan, as well as those earbuds!!!!

Mia Williams was amazing! She was so professional and nice! She did a great job assisting me with all my questions and setting up my new phone! If I could give 100 stars I would. If I could send the world in to buy from her I would! I will for sure get the word out about the El Cerrito store! Thanks again Mia and AT&T!

Christine was a fantastic sales consultant, the best service I've ever experienced from AT&T!
Thank you, Christine!!

Christine was so great. She was patient, thorough, explained things so well, and was so efficient and personable as well. She made our visit quite pleasant. She really helped us.

Christine was really helpful with my phone upgrade! She answered all my questions and helped me make the switch-over as smoothly as possible. Definitely a great experience!

Deborah at this ATT was extremely helpful and kind. She explained everything to us and has excellent customer care service. Excellent quality service.

Great customer service. Mr kristian Guzman helped me alot. Please keep him and promote him.
Dr Ali Chavoshian

Fanon was simply outstanding. Patient knowledgeable and kind. So pleased

Christian was super helpful and respectful of my budget and helped me find the best deal. I ended up getting a new plan and I felt supported and informed the whole time! Thank you Christian!