GameStop

I visited GameStop on mentor ave, mentor Oh yesterday and I had a decent experience. Let me tell you more about it in detail. I was looking for a new game to play on my PS5, which I bought a few weeks ago. I heard that GameStop had a good selection of games and accessories, so I decided to check it out.

I arrived at the store around noon, and it was quite crowded. There were a lot of people browsing the shelves, playing demos, and chatting with the staff. The store was divided into sections by game genres, consoles, and merchandise. I headed straight to the PS5 section, hoping to find something interesting.

The PS5 section was smaller than I expected. There were only a few games on display, and most of them were out of stock. I asked one of the staff members if they had any more games in the back, but he said they didn't. He explained that the PS5 was very popular and they had trouble keeping up with the demand. He apologized for the inconvenience and suggested that I could order any game I wanted online through their website.

I thanked him for his help, but I was a bit disappointed. I wanted to buy a game right away, not wait for it to be delivered. I decided to look around the store a bit more, maybe I would find something else that caught my eye.

The staff member was busy but polite. He greeted me with a smile and answered my questions patiently. He seemed to know a lot about games and consoles, and he gave me some recommendations based on my preferences. He also told me about some of the deals and promotions they had going on, such as buy one get one free, trade-in offers, and loyalty rewards.

The store was organized and the prices were fair. The games were arranged alphabetically by title, and they had labels with ratings, reviews, and descriptions. The prices were clearly marked, and they matched the online prices. They also had a price match guarantee, which meant that they would match any lower price from a competitor. The accessories were also well-displayed, and they had a variety of options for controllers, headsets, chargers, and cases.

I ended up buying a couple of games for my PS4, which I still use sometimes. They were older titles, but they were on sale and they looked fun. I also bought a new controller for my PS5, since mine was starting to wear out. The checkout process was quick and easy, and the cashier was friendly and efficient.

This is not the best GameStop I have ever been to, but it's not the worst either. It's decent. It has its pros and cons, like any other store. I wish they had more PS5 games in stock, but I understand that it's not their fault. They tried their best to accommodate me and offer me alternatives. They have good customer service and reasonable prices. They also have a lot of other products that might interest me in the future.

I would recommend this GameStop to anyone who is looking for games or accessories for their consoles. It's not perfect, but it's worth a visit.

Excellent customer service experience, I was so tired after taking the bus and walking and the girl brought me a chair to sit in while my kids shopped and played with the demos. Such a nice girl, I really appreciated it.

This one and the one outside target in willoughby are well run. Staff are very helpful. If they don't have the item them will check inventory systems and call the other store to confirm its there.

Friendly and helpful staff that love gaming as much as the customers and willing to go the extra mile to find the game your looking for.

Had a great time with my visit. Michael was a huge help to me!! He had a great knowledge of his products and was very friendly and informative. If not for him I would've spent a lot of money needlessly! Thanks Michael!!

Great place. Probably my favorite GameStop. Always helpful and never pushy. Full of cool
Stuff. Not just video games. Great gift items. Awesome stuff!!

Excellent staff. Actually it was only 1 person. But there were about 10 ppl in the store. Not only did she make me feel important, but I found what I was looking for!

They didn't have what I was looking for at the first location bit called the closest store who had it and had them hold it for me till I was able to get there to pick it up. I'm extremely satisfied with the service of the employees of both stores.

GameStop in mentor was awesome. Employees were nice and extremely helpful

Great experiance. Associate was alone on a Saturday, first of the month, but she was able to take care of everyone quickly and orderly.

The employees were very friendly, as was usual and I had no problems finding the games I was looking for and both were in stock. Excellent shopping experience.

Awesome and helpful staff, clean store, could use a bit more games over merchandise but it'll do.

Been going to this store for more than a decade and I have never been disappointed once!!!.....also great customer service

The employees are knowledgeable and kind. I enjoy coming to this store, and having them help make suggestions.

Always have a good time when I go into this store always very helpful

Great GameStop. It's not the closest to me, but has by far the best selection of new and used games. Helpful, never pushy staff, and really nice location.

the staff is great, but its a real hole in the wall and gamestop corporate seems to "forget" about this store when it comes to giving them what they need to do their jobs.

Originally had a bad experience with an unauthorized trade in and was able to get it corrected by the store and call center

Helpful staff and quick service, no pushing upsells, but knowledgeable still the same.

Very helpful staff, always able to help track down the funko pops I'm looking for. They all rock!