Big Lots

I had the most exceptional experience at Big Lots thanks to Ryan's outstanding service! He went above and beyond to assist my wife and me in finding everything on her list. He even took the initiative to call a nearby store to ensure we got exactly what we needed. Ryan's dedication and willingness to help exceeded our expectations. This store is truly fortunate to have him on their team! Ryan, you rock!

I do love me some big lots. Friendly faces and great deals. Always have a decent trip inside and staff is always kind.

Seriously some of the nicest people that work at this Big Lots. Also, we usually find just what we need!!

I found gifts for Jen. I haven't seen her for more than a year. Will see her and Scott after the flight. Tomorrow I'll be in Illinois. Yea!

I love Big lots, always great home decor

I always love this store since it opened in Keller. They've had some great managers. Linda the cashier is awesome. Rick is or was an excellent manager.

Good prices on organic, in date, flours and cereals at a discount.

SHALOM! I am a disabled vet in need of KINDNESS from a world that is shallow. What can I say about this Big Lots…? If there is a position higher than store manager, then DANIEL is most deserving of it. Daniel makes every customer he comes into contact with feel like family. He is sweet, polite, gracious, charming, HELPFUL, and generous. Daniel helped me pick out my living room furniture and decorations, thus making the whole shopping experience feel so pleasantly personalised. I would recommend this store to anyone who wants to feel as if their money MATTERS, and most important to anyone who wishes to experience a manager as AMAZING as DANIEL is.

Found everything I was looking for and at a good price.

This Keller Location has exceptional customer service!! No locations had the items in stock that I was looking for but this location. I called and verified with Dean they had it in stock. He was happy to physically put his eyes on the item to ensure it would be available and on hold for me. I drove 45 minutes to this location. Dean was so gracious to even help me load my vehicle. Sarah was so enthusiastic to help me and gave me stellar customer service upon entering the store and checking out! Couldn’t be happier with the service! This location Rocks!!!

Called the Corp office, because I was not ever getting my reward's. I spend alot of $$$ there. One of your employees helped me and I received a coupon. Thank you.
Also store employees, especially John the store manager, was awesome.
I've shopped at that store for 15 years, but today was exceptional. ❤

Dean in the furniture department has been so helpful and patient with me. I ordered a couch may 25 and because of covid shutting distribution centers down, I just got it today. He kept me in the loop with calls and emails on when it would arrive. He was very friendly on the phone and in the store. Helped us load it in our truck. And worked very efficiently. Thank you Dean! I love my new couch! Worth the wait

Good prices and the staff are friendly. Just wish it was a larger store.

I'm very happy about my purchase today, and absolutely love this store.. Would recommend to everyone..
From the start of her assisting me over the phone until the time I walked out of the store.. This young lady in furniture has exceptional customer service, she went above and beyond. I had been searching for this recliner for months, was told it was out of stock and wasn't available anywhere.. she helped me find the item and on top of that assisted me in getting the exact item... right choice.. I also want to Thank the store manager as well, they are training the employees up right.. Thank you all so much

Really clean store. Well organized and great inventory. Salesperson at the register very friendly. Definitely will go here again.

Kalin was amazing. We went to the same store three nights in a row trying to find a couch and loveseat set. The two previous nights we had fair customer service. Tonight, kalin was amazing. She went above and beyond. Thank you so much for the wonderful customer service.

Place was so clean. Will go here for all my needs before I go to Walmart or anywhere else really. Customer service top notch. Called ahead to see if they had what I wanted and they did and they set it aside for me so Noone else could take it. Sore is actually quite huge and prices. Oh my gosh. Amazing!!!

The people at the Arlington store are so friendly and helpful! Thank you Irma and John for such a positive experience. My mom's dresser was perfect...& great price! We'll be back 😊

Love this store especially for non name brands in all areas. Quality is comparable and the price is good. The sales on name brand items are also good. Great decor inside and out. Their 20% off days really help.

Clean store, great staff, well stocked. Very welcoming feeling with an open feeling and Big Lots fantastic prices. Everything you need from Personal Care, Food Items, Kitchen and Cooking Utensils, Household Furniture, Small Electronics & Accesories.

This us by far my favorite Big Lots store (even the restrooms are clean)!

Shop at NRH store due to location. Recently bought furniture there. Amanda was the salesperson that helped me. Ask for her. She was super nice and helpful. Had to go to Keller due to inventory. My salesperson was Azaria. I never thought to find another salesperson as good as Amanda, but she was. It was so refreshing to have 2 good experiences like these. My reviews of my purchases will reflect their upbeat attitudes.