AutoZone Auto Parts

Came in and Andreas took such good care of me. Knowledgeable and professional, he was Johnny on the spot. I can't tell you how much I appreciate him

Isaiah and Alfredo were amazing! They fixed my messed up battery terminal and replaced my battery for me. They definitely need a raise

I’d just like to say I’ve had great people help me out at this location. They are Very kind, very hardworking, generous especially for a female like me who knows nothing about cars or can’t even screw a lightbulb in for one lol. Alfredo the gentleman that helped me today was patient and polite understanding of me he even went out of his way to even help another issue I had noticed on my battery when all I needed was a headlight change. he went out of is way when he didn’t have to. This also isn’t the first time he’s helped me like this. I’m certain this is the person my friends talk about when they come here too for help. Before going to this AutoZone I was told at a o’Reilly not too far that they can’t replace my headlight even though they’ve done it in the past and I felt so embarrassed asking the AutoZone employee for help because of this but once again I wasn’t disappointed and even learned some things about my car and what to do next time. Thanks again to Alfredo

Great experience! Knew what I needed but not how to go about it. I believe I dealt with Merkel who was excellent and patient with me regarding my questions. Also assisted me with installation of my purchase.

Very helpful group of guys.. Alfredo, help me out a lo... in my time of need. I highly recommend this autozone... wonderful people...

Stacy Chilton was amazing. Informative. They tried to sell my daughter a dead battery at the autozone one on north beach in Fort Worth. I called the keller autozone and Stacy told me to come up and she would take care of us. She did and put it in for my daughter. If she is not store manger she should be because she deserves it.

Due to the lack of normal O’Reilly’s customer service off of N. Beach, I decided to visit this location. I received excellent customer service. They provided what I needed and offered to install it.

Stacy was amazing! Was very helpful replacing my battery. Will be coming back for any other car needs

I just called corporate and also left an online survey review about my experience here and figured i’d finish it off by doing a google review. I have never had a better customer service experience. Not just at an auto parts store, but at ANY store. Michael Butler helped me and my fiancé this morning with a car battery install. We were both scared and nervous because we know nothing about cars. My car guy used to be my grandpa who was more of a dad to me, and he passed away from cancer in 2021. I didn’t think it would be easy to trust a car guy again. Michael however made it super easy to trust him! He felt like family! He thoroughly explained why he was doing what he was doing, gave us recommendations and told us why he thought certain things would be good for us. When it came time to actually install the battery, he gave us “car battery 101”. He taught us what he was doing when he was doing it. Explained what certain parts do. Explained the best way to do certain things. He told us about our warranty for our new battery and what to do if something happens in the future. Michael was absolutely awesome! He went above and beyond for us and absolutely deserves any kind of praise he could get. I will ALWAYS come back to this Autozone in the future and will tell everyone I know to go see Michael. Also, if you are a parent of a kid who needs some car help but aren’t able to do it yourself, send them to this Autozone! They’ll be in good hands here. They don’t take advantage of you just because you’re young and have no idea what’s going on. Thank you again, Michael. I hope I don’t have a reason to have to come back and see you soon, but if for some reason I do, I feel 100% confident i’ll be in good hands.

Sales associate was very helpful and kind with my emergency. I very much appreciated his patience and assistance with helping me pick out the car battery I needed and installing it.

A big thanks to Charles and the rest of the team for replacing the battery in my Mercedes Benz!!! You guys were quick to assess what I needed.

My first visit to this place and it became my favorite place. You find everything you need for your car, a wide variety and prices that fit your budget.

Ms. Stacey was extremely helpful and patient and happily helped me even in cold weather. I can’t thank her and autozone enough

I have never been at this AutoZone more than 5 minutes. Anytime I go to this location I am immediately helped as soon as I walk in. I let them know what I need and they go pick it up off the shelf for me. I'm in and out and I love it. The staff is also very knowledgeable. If you have any questions or need advice they are more than willing to help.

I usually don't write reviews on auto part stores, but I'm going to have to on this one. From the moment I walked in the front doors, I was greeted by very pleasant and positive staff. Not just one person, but all of them. They didn't bombard me with all these questions (we all know how customer service is nowadays) and they made me feel at ease. They were really there to help me and stopped at nothing to make sure my problem was fixed. I've never seen any retail store (popular or not) go above and beyond just for my little issue. So if you want that place to treat you the way you deserve to me treated, who's going to take care of your every need with a smile on their face and personality to go with it, not to mention the many items they have for your vehicle, then this is the store to come to. They have a loyal customer from me from now on. Thank you AutoZone in Keller tx. For making my experience so amazing....

Stacey and Joe are Amazing we came in with a bad battery they immediately seen it was under warranty and not only did they swap it out quickly they also were kind enough to help us with our brake light what an excellent crew at this location!

I had a very memorable experience today as I felt like I received VIP service from Baylor who is a former Master Mechanic and US Marine veteran. His professionalism and personality shines through as he is extremely knowledgeable, educated and efficient.

He fixed my vehicle, as my battery had issues and 1,2,3 he was done and I was back to doing what I should have been doing hours before. I'm so thankful that I ran into him today and know where to find someone with the skill and ethics.

I highly recommend that any customer that enters this store asks to speak with Baylor to receive the same service and commitment to your vehicle.

Called ahead to make sure they had the battery we needed, and they did! When we got there, we planned to change it ourselves, but Jeremy S. checked and said he would be happy to do it for us. He was so kind and prompt, and my Jeep was good to go in less than 15 minutes! Thank for for being a super person and a great Store Manager, Jeremy. This Auto Zone will be our new go-to! Would absolutely recommend to anyone

The battery on my automobile carked it. Now I don't know much about automobile -- about enough to drive it to the AutoZone and find a fella who knows what's going on in there. Today, that fella was Michael Butler at the 377/Golden Triangle AutoZone! Nicest fella I've ever had a experience of this sort with. He was warm and friendly and patient with us like a car uncle. Showed us how to pop an old battery out and pop a new battery in. Really went out of his way to help us out a great deal and walk through everything carefully. Didn't rip me off or give me a hard time for being a young guy with zero car smarts -- quite the opposite! Now my car runs minty fresh again. Thank you AutoZone Michael! Nicest fella, deserves a big raise and promotion and day off. Ask around for him in there.

Very friendly and professional here, especially, Alfredo, he was very helpful and understanding and installed my new battery quickly and easily!