Red Wing - Crystal Lake, IL

What a terrific experience I had, I've been eager to try Red Wing boots for a long time, the sales rep was very helpful. He fitted my feet and gave some suggestions. In the end I got a fantastic pair of boots that feel terrific and I'm so excited to get to try them out. They are a bit pricey but they come with lifetime lace replacement and boot conditioning. The model I purchased has the option of sole replacement which is awesome. 1 year manufacturers warranty. Very satisfied with my first time here.

I was in a couple weeks ago bought a pair of boots and wore then half a day. They were very uncomfortable so I finally had time to bring them back and they ordered me new ones.

Went in today for new work shoes. Edgar, was GREAT! Had me feet scanned then proceeded to show me appropriate shoes to fit my work needs. He also helped me pick out the correct inserts matching the profile of my feet. He paid special attention to my "high arch" to insure my feet were properly supported. EXCELLENT job Edgar! You are on the NICE LIST!!❣❣🎅🏻

Walked in told the employee what I was looking for went back grabbed them double checked they for the same as my previous boots.

The store manager Perry and an employee named Alec were very helpful! They took a lot of time to make sure I had the right size fitting boot, and to make sure my insole was right for my feet. They took the time to explain the boots I was buying, as well as taking time to measure my feet with extreme attention to detail. The customer service there was phenomenal, and I would definitely go back for another pair of boots for sure.

A very friendly woman helped me get some boots today. She made everything super easy and recommended products based off of my foot scan. Thank you!

If you want high quality footwear, come to Red Wing. If you want good customer service ask for Edgar at this location.

Excellent experience, great boots.

I had a great experience at the Redwing boot store. Great Salesperson Edgar . I have been buying Redwings for years . A few weeks ago i bought a. Pair and had problems with them , i called them up , no problem bring them back . Thank you !

Had a great experience with the sales staff at Red Wing Shoes. They took the time to find the right pair of boots that fit my feet and my line of work. They were very courteous and helpful as well.

Employees here are super knowledgeable of product line. Told them my needs and expectations of a boot. They gave me recommendations and suggestions. Love the boots! Great deals on accessories with boot!
Thanks guys

Worked with Perry today. Was extremely helpful in getting properly fitted for my boots. My feet suck! But Perry made it work!! Highly recommend shopping here!!

took plenty of time to get me fitted up, the orthos are great ,my feet feel great .thanks to the wing team seeya in 6 months

Great product and great service. At this specific location sales person Nick helped me. Very informative in helping me choose the right shoe for me. Very respectful.

What an amazing store and staff.... The woman working took my size on the digital pad and got me set up with an amazing set of boots! Thanks again!!

Great experience, super helpful
And friendly staff. I was pushing the 5 o clock closing time but did not feel rushed ornprwssured to hurry.

Been going here since they opened. Nice thing about their shoes you never have to break your feet in.... there not cheap but well worth it!!

Staff was very helpful and I'm loving my new boots.

clean store with great selection of work boots and work shoes. worth checking out

great boots great people my boots fit like a big hug from mom.

Great customer service and as always Red Wing boots Rock.