E&H Ace Hardware

10/10 for the help today! We came in to figure out how to fix a leaking valve and a SUPER helpful man (white hair & and an earring -- sorry we didn't catch your name!) got us out of there for 79 cents! So grateful -- I'm sure it would have been a couple hundred if we hired someone. Thank you!!

A great smaller hardware store that has helpful employees to assist you with questions. They carry a lot of unique products that are hard to find elsewhere. Great place for bird feeding supplies as well.

Sharon at the register was really nice this morning and listened to me ramble on about plants. She even found a coupon for me! This is definitely my new Ace location. Thank you Sharon!!!

DIG IT. I needed plumbing help. I had an older faucet that was leaking Sean knew exactly what I needed and directed me on how to make the repair.

This place is amazing for quick trip and specialty items. Way better than Home Depot and Lowe's although those stores serve their own purpose. However I think for smaller items I'm going to just start coming here more. Prices are fair and even better when you can catch a sale. The service from the employees is top notch. Very good experience. I will be back more often.

I hope this place stays in business as smaller hardware stores have their value that larger ones cannot offer.

Whenever I need service help, counsel and ideas that I would never think of to solve a problem, I go to Ace. Helpful staff and very knowledgable about almost everything.

Well stocked and very friendly, helpful staff

Always helpful and knowledgeable, my go to store.

I absolutely love going to the Rocky River location. The staff (everyone) is very professional, polite and definitely you can tell that they enjoy helping their customers. They always have what I need and if they don't it gets ordered and delivered immediately. Thank you Lisa, Eric, Dave and everyone at Ace in Rocky River. They always make me feel at home.

I ran in quickly to see if they had zinnia seeds. They were my mother's favourite flower and as she had just passed very early this morning, I wanted to get some that I could plant right away in her memory. They did have them and the girl at the checkout was the sweetest nicest girl. It was a good experience after a heck of a morning. I wish I would have asked her name.

I'm currently working on my walk-in closet/dressing room, but ran out of a rare color of spray paint. Because I was doing some business in Rocky River, I decided to take a chance and see if the Ace Hardware store there had the spray paint color I needed.

As soon as I walked in the store, an Ace associate greeted me and asked if he could assist me with anything. I informed the associate that I was looking for a particular color of spray paint; he then escorted me to the spray paint section. The associate left me so I can search for the paint myself, but came back a few minutes later to check my progress in locating it.

Unfortunately, Ace Hardware did not have that particular color of spray paint in stock but the associate did give me some suggestions of other possible places nearby that might have the color of spray paint that I needed. Even the cashier gave me a suggestion.

My assessment of Ace Hardware: the staff was courteous, friendly, attentive listeners, and they offered great suggestions to resolve my issue. Also, the store was very clean and well-organized.

Although I didn't get to purchase the spray paint at Ace Hardware, I did purchase some other much needed items for my project. I left Ace extremely satisfied.

P.S. I recently went back to this Ace Hardware store and the quality customer service and store upkeep remains consistent. Kudos Ace Hardware. Keep up the good work.

Every time I am in this store, an associate asks me if I need any help finding anything, pronto. No walking to another aisle to find someone. In out is a breeze, no long walk through and no long walk inside. Very knowledgeable people to help with any project.

Great place to find hardware and tools. The people that work here are knowledgeable and friendly. Believe it or not all the home depot's were out of the DeWalt sander I was after, ace had it in stock at the same price as a big box stores.

Very helpful. I needed a hard to find, double sided bolt. Dave helped me out by cutting a regular bolt to size and grinding off the rough edges. Above and beyond customer service, thanks again!

All the employees are friendly and helpful. I always come here to get keys copied. Recently I went to Home Depot AND Lowe's and the keys they made for me did not work. Went to Ace and they got em right on the first try!

I needed a snowblower starter cord because mine broke. I ask for help and a kind gentlemen helped me through the process. First he wanted to know if I knew something I didn't since I was shopping snowblower parts in July, ha ha. I was selling it and needed to fix it. He helped me clear there old cord from the handle and everything. Top-notch service and great prices.

I bought a chainsaw there recently. The salesman, Eric, was very knowledgeable and friendly. He let me try the saw and gave me a lot of helpful advice before buying it. After taking the saw home and using it for approx 1 hour, the saw locked up on me. Because the usual suspect in a situation like this is a stupid operator who ran straight gas in the saw( I swear to God, I ran the correct mix), I was prepared for a big battle to get this covered under the warranty. After contacting the salesman, I brought the saw back and was given a new one without any trouble. Eric is the man and deserves a raise given how much money I now plan on spending on Ace!

Great neighborhood hardware store. They treat you like family.. super helpful staff

Very friendly and helpful staff. Store is well kept and fresh looking and has a great selection of tools/parts/paint/lawn tools at a reasonable price.

Staff is very helpful. If I can't find what I'm looking for, they will.