Verizon

This office was very good. Tyler (in photo) and James were very helpful. They are friendly and will make you laugh. This office also includes the liquid screen protector. I will only go to this office for my Verizon phones.

Hey, we worked with ASM Kyle and he’s awesome he took time to help us with everything and I wouldn’t go anywhere else!!! 5 stars

Nick’s outstanding customer service at Verizon was not only marked by his dedication in finding the best iPhone 14 deals and sharing valuable insights but also by his kindness and engagement throughout the process. Beyond his professional skills, Nick’s cool artistic side added a unique and enjoyable touch to the overall experience. This combination of excellent service and a personal touch made the entire interaction truly memorable.

Solid experience overall. Couple relatively new salesmen along with an experienced employee to guide them both. Great communication, customer service, and transparency when it came to the numbers. Overall it was the easiest upgrade I’ve had in a long time!

We have been Verizon customers for 23 years and Ronald Smith at 4571 West Ridge Road Erie, PA 16506 was the best Solution Specialist that we have ever had the pleasure of working with. Courteous, helpful and professional. Made us comfortable and truly is one of a kind.

Nicolas was fantastic! Great customer service, super friendly and efficient! Mr. Cooley was excellent as his wing man! Both gentlemen were a pleasure to work with!

Thank you

My fiancé and I went into this store after hours and hours on hold and with customer service representatives on Verizon’s helpline. D’Angelo fixed our problem while we went next-door to have dinner, went back got our phone problem solved. Anthony and him were spectacular and very helpful and courteous. This isn’t the first time I’ve heard of this staff being so kind and helpful. Thank you very much guys.

Tyler was fantastic. Great customer service and overall great experience! Would recommend!

I had an amazing experience at Verizon on West 26th erie pa I was helped by Nicholas baran I was really stressed For the last 2 weeks because my 16 year old daughter iPhone was old and Not in the greatest condition cause hes had it for so long. She's been begging me for a new one For christmas but I knew that it Could end up costing me A lot. But I sat down with him and he did everything he possibly could do to make my stress level come down and also getting the price down as low As possible.
And I appreciate that. I left with no stress and able to make my daughter have an amazing Christmas present As I see it that guy deserves My most highest level of respect that I can give someone. I hope nothing but the best for him And I would give him 5 STAR ANYTIME I was truly satisfied walking out that store thanks nickolas For everything you did for me.

Kyle was very helpful in setting up my phone n watch. His customer service n professionalism is amazing. He was made for sales. Thanks Kyle

Very happy with the explanations of details , great services. Anthony was the best! Answered all my questions and very patient. Walked me through everything. Thanks again ! I’ll will come here for all my devices

These guys give great customer service..My husband has an older flip phone and we had to get another and they took the time to transfer everything over for him and couldn't have been nicer..Great customer service..Won't go to any other Verizon store but the West Ridge location! Thank you so much for your patience and guidance! The Bickels

Nick was a great help and explained everything clearly. He was also very patient giving me many options!

Mario Nicolia and Nick Baran helped me fix my phone and gave me great offers on my phone and let me know about Home Internet as well which I'm interested in big time!!!!

Marquise, Caleb, Anthony & Nate were very informative, helpful & pleasant to work with. They switched our plans & added my daughter to our account with a smile. Highly recommend these gentlemen! JK

Treated well and our sales associate Ronald was pleasant and helpful. Great experience!

Ronald at the West Ridge Verizon store was very helpful and knowledgeable. One of the best account representatives we have ever experienced!

The associates that helped us at the store were fantastic very helpful and efficient and setting up the phones and informing us of plan details. excellent!

Ronald Smith was very helpful and knowledgeable I would highly recommend him for any purchases / upgrades for sure

Went to the west ridge store in erie. The service agent, Caleb, was incredibly helpful and friendly as well as very knowledgeable. He got us the plan and phone that was best for us.