7-Eleven

I really like this 7-Eleven. The staff was very friendly and nice. I recommend this 7-Eleven
. Edit: I’ve been going here for a long time

The staff here are always nice to me.....
I go when I do my laundry next door.
They have better prices than the other stores around PB.....

No bathroom janky 7-11 that feels like a tourist place to stop.

Great coffee fixings,

Went in today at 10:45 to come across an issue where I needed a bit more help. The woman working there is incredibly rude, will not help you, and walks away when you're asking for help. This isn't the FIRST time this has happened before. I have an idea, fire her and I'll take her spot. At least I have customer service skills AND would want to help my customers.

Some of the WORST customer service I've ever seen. Stuff is CONSTANTLY over priced.

Manager is always unavailable, I witnessed an employee committing a major health code violation. I spoke with the employee, but he just could not understand the issue. I tried for two days to get someone at 7-11 corporate to do something, but their customer service is shopped out to other countries and they could not understand the issue either. I am still trying to get someone to care, but no luck so far.
The employee allowed a customer hold a dog over the counter and rubbed and scratched it vigorously. I mentioned that there was food all around, some open like a burger in a sleeve and it could get contaminated, but it went in one ear and out the other.
Today ia day two of trying to get the manager of that store to respond. I called and got a guy who said he was the manager, but in talking to him it came out that he was the employee in question, just saying he was the manager. If this store allows stuff like this I would be afraid to buy anything there. It is probably covered in dog dander and fleas.
He said they have asked the guy to leave his obviously not service animal outside but he keeps bringing it in so they gave up. The guy should have been banned with the threat of a trespassing charge if he came back.

Has refills for 52oz and under for $1.00 (52oz is a DOUBLE GULP) POSTED right next to the cups, CHARGED ME for the $1.40 refill for 53oz and up. I brought in my cup, guy at the register was VERY rude, did not believe me when I said it was a refill when the other cashier watched me bring it in and gave me such a snotty attitude. Then had the audacity to overcharge me! Terrible customer service. If you can't do math or run a store properly, please seek other employment for the sanctity of other customers.

If I could give negative stars I would. We visited this one a few times and the younger man was nice but the older heavy set man is rude and very very mean. I half expected him to reach over and hit me when the app closed on him when he went to scan it. If he is working again I will not go in there. He is the rudest meanest man I have ever dealt with in customer service!

I asked the guy if he can do some fresh wing he asked how many I asked how many they sell them buy because i would buy alot because I would try to eat one meal a day but he kept asking how many then asked 2,4,6,10 I told him 10 never telling me how much and when he asked if that was everything I told him to give me a min to ask my little brother if he grab what he need but instead just tell me all his stuff was there even though he was still looking but what got this a one star was that he went for the old wing that was dry and look like it been there for more then a half a hour so i asked again for fresh wing he told me they don’t do that there and instead of asking if i want anything else because I paid for it but instead just gave me my money back with a dirty look

Run like those no-name places -- this store does not uphold the image of the reliability and service that is normally there under that 7-eleven sign and roof trim. The other store run by the same peopke at 1906 Balboa is only slightly better. Why not run properly like the one on Fanuel & Garnet? At least there people don't try to hide behind foreign languages or make the Customer solicit words.

They are total rip off I go to one 7-Eleven and it’s a dollar for ice and I go to this 7-Eleven and they charge you three dollars and don’t even tell you that they charged you that much and you had to put in your code number to get cheaper ice they are total morons that work there

Most of the people that work at this location are rude, dont know where things are or the price or always on their phone ive been going there for years because its convenient but its getting worse

Dirty, smells.. A few blocks away towards the beach on grand is a nicer 7/11.

At night they always have poor service.