The UPS Store

The staff, and how the store is run. This is my favorite UPS store. It's more efficient and friendly than any other that I've been to. It's also better than any Fedex store I've used in the Sacramento area

Very professional and knowledgeable staff, but also very friendly. Very little time waiting in line for service.

I had called the UPS store on Greenback in Orangevale. I spoke with Pam. I explained that I wanted to ship a portrait, I gave her all the details. She said that they couldn't do it. (The Web site said UPS could.) I asked if there was another UPS Store that could. She said I could call around. She just didnt care. Very unprofessional. Then I called the one in Gold River on Gold Express Way. The young lady, Kayla, was cheerful and very helpful. She said that they could! My whole experience there was amazing. Friendly. Professional. And the cost....$100 less than I expected. I recommend this UPS store highly. I work for USPS. I know where I will send Customers who need things packed, as well as shipped. Thank you Kayla.

I have been going to the this store for almost 10 years now and the professionalism and courteousness has always been exemplary. The staff are very knowledgeable and always offer the best options for shipping and packaging.
I do not qualify as elderly yet and so the statement I read about them only being courteous to that generation is one I will disagree with. Of all the times I have been in the store I have only witnessed polite and friendly service to each person they spoke with and for long time clients such as myself, some joking around about current events.

I would highly recommend this store for all your packaging and shipping needs!

I’m surprised at even one negative review. I have been coming to the Gold River UPS Store for about 5 years. They are a busy location so they get swamped with customers sometimes. (They are probably busy because it’s a good store.) They are kind, patient, and often know who you are. I have had mailboxes at many stores thru CA and this location is wonderful.

A few months ago I moved to the area and needed a business mail and package address for my remote office. This place is great. I get a text as soon as I receive a package and after the second visit they recognized me. Great service. Only downside is that the owner is a Dodger fan.

I have consistently had good experience with the Gold River UPS store. The staff are friendly, helpful and efficient. I purposely have my packages sent to this store even though there is another UPS store that is closer to my home.

I trust these guys completely. I have had a mailbox here for a year, and they are great at communication, forwarding mail reliably when needed, and overall attitude. I’m very glad that I chose this UPS store for a mailbox!!

Love our small and great USP services!

Been using their services here for almost 3 years now. They get busy at times but they are usually pretty quick. Great staff & they know me and my kids by name (which my kids love)!

Always helpful and very nice.

My husband and I have been coming here for years. Fast excellent service. . . . not to mention they have the best selection of greeting cards.

Very helpful staff, excellent service.
They went above and beyond what was requested.
I just moved here and was delighted to find them.

This place is awesome I only go here to return my ATT router (ATT uverse internet in gold river sucks, by the way, go with xfinity comcast)

Excellent service, very helpful and quick!

Took about 4 trips to get their computer to accept my drop off package...at the same time workers were friendly...