Walgreens

I came in at almost 9pm wanting to fo my passport picture. A woman with pink short hair greeted me and immediately pointed me to the passport picture area. A lady with dark long hair, who I assume was the manager, helped me. I had issues paying out with my rewards and the lovely lady was so patient with me!
Passport picture only costed $16.99.

The three men who work late night have the best customer service. They have always been super friendly and helpful— especially the manager. Thanks Rey for being awesome :)

My pharmacist Jackie is the best she is so friendly I had a problem with my prescription and she went out of her way to help me resolve my problem that’s why i always come here

This place is excellent.

The retail staff and pharmacy staff are both great.

Every person complaining about parking is simply incorrect. This is a busy shopping center in a busy part of town. Parking will be a headache here, and anywhere in any city that has a busy urban center.

Pro-Tip:

If you are overwhelmingly concerned about parking, you should opt-in to mobile and phone updates on your prescriptions and just do the drive through.

I have had my fair share of less than stellar experiences here (mostly long waits), but I had an experience last night with the two women at the pharmacy that I had to leave a 5-star review for.

I had a prescription sent in around 9:15pm that was urgent and I needed ASAP. I contacted the pharmacy because I knew that they closed at 10pm, and after explaining my situation, she told me if I stopped by my prescription would be ready. I ran in 20 mins later and they had my prescription ready for me! Absolute life savers. I wish I would have grabbed their names. Keep up the good work!

the female pharmacist with the British accent is one of the kindest most attentive people I’ve ever met. You can tell she really cares about her customers and is always in a upbeat mood. I have moved away from this particular Walgreens but I still pick up my prescriptions from this location because of her and the staff. Keep up the hard work, it doesn’t go unnoticed.

They are the fastest and accurate pharmacy in the area. Good job guys!!

Rishma that works in the pharmacy was the most helpful employee I’ve ever interacted with across industries but definitely at Walgreens. I lost my job during the corona pandemic and was worried that my health insurance would not cover essential medications. Without me prompting, She assured me that I never have to worry about getting my prescriptions because she had various channels to work with that will provide me with what is required. Within a five minute phone call she had give me three options and let me know that I or my prescription manufacture representative could personally contact her anytime and she would work through whatever billing issues that come up. I think this is the only review I’ve ever written because I felt that was the best customer service I’ve ever received so thank you Walgreens for having such an awesome employee and extra bonus she has a lovely British accent 🤓

Never had a problem with the pharmacy in the past year I've been coming here. When the app says my prescription is filled Igo and get it, no hassle.
Also got to witness the pharmacy manager patiently handle a clearly upset individual thar was making a big scene

I can't speak for all of the staff that works at the Riverside location but they have a tall balding guy who is more than polite and kind. He is helpful all the way around whether it be western union funds being sent or basic customer service. Another employee who is a little lady a bit older in age is also consistently kind and friendly, I shop here a lot and I like these people a lot :-) I wish I was more detail oriented and attentive myself so I knew the helpful employees names, none the less, they are great.

Pharmacy Staff are super friendly and helpful. I've been there a bunch of times and they've been awesome everytime. They're actually much faster than CVS down the street. The only thing I would say is if you go to the urgent care next door make sure you get a paper script cause no matter where I go to fill it, it takes a bunch of time for it to cross over cause there's something wrong with the Urgent care's EMR system so they won't get the script for a while otherwise and you'll end up having to wait for it to show up in the system. But I learned my lesson so when I need something immedietly I always get a paper script and the ladies over at Walgreens are super fast and super nice. They even took the time to help me find the equivalent cheaper medication once over the counter which saved me a bunch of money and when my doctor accidentally screwed up and called in the wrong medicine that I was allergic to they spent half an hour trying to get a hold of him for me and by the time I went to grab a drink from the fridge and made it back they had everything ready for me :) I definitely am going there everytime cause if the pharmacist hadn't been paying attention I totally would have took that antibiotic and ended up on a breathing machine no thanks to my doctor.

Regarding the pharmacy- the head pharmacist Rishma (I believe that is the spelling) and the rest of the team are awesome. She is very attentive/caring and will hound insurance and doctors on your behalf. She has always seen that my medication is filled on time and checks up on my health. Great work overall, keep it up!

Friendly and helpful staff! Great selection of inventory here and definitely plenty of items in stock usually. Good rewards if you are a member of Walgreens rewards and the beauty club that anyone can sign up for.

This is more a criticism of the shopping center than Walgreens. Whoever designed the parking lot in this place should be fired. From a cannon into the sun.

Everyone here is super cool and helpful tho.

This Walgreens is better than the other ones

bought a product here that I tried to return it another location when I realized it did not work for me and was told I could not because of what kind of product it was went back to the original location and the young manager there she was amazing she was great she returned it with no problem I got my money back and I feel much better and on to continue the rest of my night thank you Walgreens at least Walgreens at 1920 Riverside you guys are amazing the Walgreens down and Kyle no thanks you guys were not very nice to me I will not be returning there

Justin did a great job! He was friendly and welcoming despite the fact that his manager came up to the register and was rude to him in front of customers. Thanks for the great service Justin.

Had what I needed, well-lit interior and cashier was a living human. It's a Walgreen's! It's fine. Not sure what all the crybaby reviewers were expecting.

I’m just here to say how much I love the pharmacist, Rishma. As depressing, expensive, and often humiliating as it can be to have to get pharmaceuticals, she’s always lovely and friendly. I appreciate it so much.

Modern, clean and conveniently located Walgreens. We got everything we needed during our visit.