Ashley Store

I met Lillian Jones today, and she was awesome. I got greeted with an amazing smile and a " welcome to Ashley Furniture, how can I help you today". I let her know what I was looking for and away we went. She asked me questions on likes and dislikes, and give me plenty of option from what I told her. I never felt any pressure to get anything she suggested. I found my shopping experience very pleasant and enjoyable.She even picked out some accent pillows for my couch, which I love. I'm definitely going to recommend her to my friends and family.

Matt was very helpful, informative and patient! He made the buying process less stressful and we are happy we chose Ashley! Thanks!

Update: We had to make some changes to our order. Lillian helped us this time and was wonderful!! She was so accommodating as we changed our minds. She was also patient, informative and SO friendly. We would highly recommend Ashley for their great sales team! Thanks again!

My wife and I had an amazing experience at Ashley Furniture today working with Allison. There was no pushy sales pitch, and she was very informative and helpful. We are very happy with our purchase and the service we received.

Mathew Adler provided extraordinary service! Was not overbearing at all! Very knowledgeable on all of the items. All of his recommendations were very helpful!

We love our new couch! Allison did a fabulous job of helping me make a decision. I have been looking for a couch for some time now and just couldn’t decide what I truly wanted to buy. I am very indecisive and she made this easy for me. Allison was patient and extremely thorough throughout the whole transaction!

Dion provided excellent customer service. He listened to my requirements, and met each of them beyond my expectations.

Ashley Furniture is a mainstay for beautiful and affordable furniture. The company has changed and invested in a new business model.

Delivery and assembly has been crafted to meet the customer’s demands.

Thank you Dion for a job well done.

Mathew Adler was a great salesman who helped us pick the right mattress with ease. He was very knowledgeable, and helped point us in all of the right directions. He answered all of our questions very thoroughly, and gave us a recommendation in all price points. He even helped us get the best deals possible on sheets, a mattress protector, bed frame and the mattress. He let us try all of the pillows and mattresses, was patient, and was very attentive as soon as we walked through the door. He gave us space to make decisions as well. I was very satisfied with the experience overall. They have a wide selection of many different styles of furniture as well, although we did not find anything to our particular taste and budget in that regard. We can't wait to have our mattress delivered and test it out!

Matthew Adler was a fantastic resource and highly personable guide in helping us choose our new mattress. He was knowledgeable and professional and enjoyable to work with! Very excited for our Temper!

Alicia was so nice and helpful. At first looking around I didn’t think there was anything in my price range and then she helped me find a couch, loveseat and recliner chair on sale and in my price I was looking to spend! Will definitely recommend!

I had the pleasure of working with Jodi, the sales manager, while purchasing a dining table, and I couldn't be more pleased with the experience. Jodi's exceptional customer service stood out as he patiently addressed all my questions, demonstrating a deep knowledge of the products. His guidance was invaluable in navigating the wide variety of selections available in the store. Not only did he make the decision-making process smooth, but he also ensured that I found a dining table that perfectly matched my preferences.

Ashley's store boasts an impressive range of options, offering great quality at competitive prices. The combination of Jodi's expertise and the store's extensive selection made the entire shopping experience enjoyable. I'm delighted with the dining table we chose, and the overall satisfaction with the purchase is a testament to Jodi's dedication to providing outstanding service. I highly recommend Ashley Store for anyone seeking a diverse range of quality furniture.

What a great experience at the Mayfield Road Ashley Furniture, twice. Matt even came in on his day off to show me around the different options. It ended with a sale. So excited for delivery day.

Jodi was very professional and helped me find exactly what I was looking for. He didn't come across as an overbearing pushy salesman and gave me time to make the best decision for my needs. We were able to arrange a delivery date scheduled within six days of my purchase. Thanks again Jodi.

I came in at a busy time so I had a slight wait which was just fine. It gave me a few minutes to look around. The gentleman I worked with was efficient and professional. We sat down and placed the order I had already built online. Paid and delivery was setup in under an hour. Definitely a good experience.

My first time at the store I was greeted by a friendly face, Alicia. She directed me to the area I needed and allowed me to roam around the store without any pressure. When I had questions she was available and very helpful.

Alicia was very patient, I was able to walk away with a new chair and a very pleasant experience. Thank You!

-----------Update Chair delivered and looks beautiful, delivery with no issue....thanks!

My first time in was wonderful.I was greeted at the door and was really impressed by the selection. I found the perfect couch for my apartment and Jodi gave me free pillows! I will definitely shop there again. It’s my favorite place for furniture now.

Matt Adler exhibited exceptional knowledge and patience during my shopping experience. His expertise in guiding me through various options and explaining the details showcased a deep understanding of the products. Matt's willingness to answer questions and provide valuable insights made the process enjoyable. His helpful demeanor and commitment to ensuring customer satisfaction set a high standard for excellent service in the furniture industry.

Allison was wonderful. She even looked up the chair I was trying to coordinate the couch with on line. It was a pleasant experience from beginning to end. Thank you for a good price and good service.

We went into the store today after being accepted for a replacement claim on a current mattress due to dipping. We worked with Quinn and he was extremely helpful, friendly, and knowledgeable while we picked out a new mattress. Quinn went above and beyond for us and we are very grateful. Awesome experience!!

Matt was engaging and knowledgeable. thoroughly explained how mixing and matching things we liked would affect a package price. He also was clear about the protection plan on all the pieces. It all worked out well for us.

Awesome Party Time sofa!!! Process was seamless. Great deal. Easy financing. Couldn't have gone smoother. I knew the couch and tables I wanted. No pressure to max out my Ashley card. He knew I knew what I wanted and I had my new furniture ordered in like 10 minutes. Was great. Thanks Ryan and team. Highly recommend.