Staples

Staples staff always present great customer service. The dis[lays are always neatly displayed. Merchandise is always easy to find. the printers are working at least 99.9 % of the time compared to other competitors. Staff always offer the best product within my budget. My goods are ready when Staples says they will be ready.]

My local Staples is chock full of everything and the prices are reasonable. Plus, the rewards are useful as we stock up and purchase new supplies. The gentleman cashier that usually helps is such a sweet man, I enjoy our quick conversations.

Great place to get your paperwork done. Great customer service also. Use them all the time. Went back today and had problems, but the young lady with long braids really showed love with her help. And also Claire helped me to complete my task. She was great. Love going to take care of business.

The store manager Clay Thomas was the absolute nicest person! My printer died and I was scurrying around town trying to find one from the short supplies. I went to four different stores and Clay was the first guy to even talk to me! He patiently explained all the details about the printer and carried it out to my car! He deserves a big raise!

Great experience at this location. Here shopping for an office chair after already going to Office Depot- found Staples pricing to be better. Made a decision on a chair and manager Mike Pucci handled the transaction perfectly, from beginning to end. Great service and product knowledge on his part, including a warranty that I would not normally buy. Mike presented the value of the warranty well enough to cause me to pull the trigger on it. Would drive the hour just for the professional service here.
Thanks. JD

Everyone I have dealt with over the years has been professional and helpful.

Had a great experience w this staples yesterday. Needing packing peanuts in the middle of a pandemic In a day proved more challenging than I thought. Neither Ups store or post office had any to sell me. I called staples and they offered to help my curbside! When I got to the store Bon Eric assisted me. He was professional and kind. I couldn’t have been happier w my experience. Will definitely go back

Began with a "Stumble" ended Gracefully... my wife works from home while i was furloughed in April and "released" in
October. I found her a chair with the arms that swing up so her work space in the living room could be a little more condensed after she stopped for the day... When i got the box home on December 23rd it turned out to be a "returned" box with warn out parts such as the lifter and Seatback that some a...hole american pulled a fast one... I brought the box back immediately since i lived near by and every associate i encountered was overly Pleasant and anxious to right the wrong... no nearby stores had the item and it had to be ordered from the Warehouse. As I said it was Dec.23rd and they guaranteed that it would arrive on Monday. Well, the chair arrived on the next day... Christmas eve.. all new and very satisfying.. Kudos to everyone involved... especially associate Mary who checked the other stores and put in the order.. She is a recent graduate of N.C. State.. and everyone who reads this should acknowledge her accomplishment in these CRAZY TIMES.

Great customer service, response and of course product selection. I find the pricing to be very competitive and in most cases, lower pricing.

I've always had good service at Staples.

The TSA Pre Check process was wonderful and I look forward to breezing through the airport.

Armand Williams is the greatest delivery driver for our office supplies. He always comes through with a very cheerful attitude and brightens our day. We consider Armand family. We were distraught when we heard his route may be changing. He is the greatest and deserves a significant monetary raise for his excellent work.

-Rik Lovett & Associates, Barrett Drive

It gives me a lot of pleasure to write a nice review about good customer service as I experienced at Staples on Wake Forest Rd, Raleigh, NC.
Mark, a Tech Sales Associate, greeted me when I walked in with my cell phone asking if he could show me what was wrong with the charger. He said they didn't fix phones at Staples but he would be glad to take a look. He got a magnifying glass and a flashlight and looked in that tiny hole and discovered there was a piece bent thus the reason the charger would not hold. He was afraid to mess with it for fear he might do more damage so he suggested going to a phone repair store. I had no idea who would be open on Sunday so without hesitation, he googles stores open on Sunday that fix phones. Low and behold, he found one at Crabtree Mall called I Fix I Repair. He even located it on the lower level near Macys. I had just had back surgery and was walking with a walker and he was so accommodating probably just because he's a nice guy and knows great customer service. Thanks, Mark, for helping. The guys in the store fixed my phone and I bought a battery and USB charger so I would never have to use the charger again. Great customer service. You should be proud of your employees. Laura

Exceptional service. Knowledgeable, kind and patient EasyTechs

I ordered business cards online and the quality was not what I anticipated. After visiting the Wake Forest Road location, my problem was rectified.

Customer Service Is Everything! Thank you Claire!

This Staples is in a good location off Wake Forest Rd and I-440 beltline. It's easy to find and the times I have gone there I got what I wanted.

Dane is literally the best, he helped my girlfriend find the perfect pen for her new job! Customer service was Over 9000!

The staff and Tech support staff are professional. Great service.

Staff is always helpful. Very quick to order items not in stock which are delivered to my home often the same day.

i saw some guy steal a ton of duct tape and i want to thank the store for giving me this life changing experience.