Walgreens

Annie at the pharmacy is the best !
Always helpful, very knowledgeable friendly, and professional.
Thank you, Annie for the numerous times you've come to my aid :p

Moved to the area and ignored those bad reviews made this store my favorite for prescriptions. So far very great experience with the Pharmacy team. Everyone I talked in this store have been very friendly and helped me to get what I wanted. I also had my covid vaccine booster which was another great experience. I always find what I am looking for and get all my walgreens member benefits. Keep it up!

I have had a few visits here and they were not pleasant! I recently had to use Walgreens Photo Department and let me to tell you......NICOLE NEGRON WENT ABOVE AND BEYOND TO HELP ME!!!! She was such a great help with what I needed. I can't thank her enough for helping me with my crafty idea!!! NICOLE and KRISTIE are definitely dedicated workers who care about their customers!!! I am so glad I had the pleasure to meet them both! Thank you ladies for your assistance!

Bob in the pharmacy does a great job.

Nice store good selection

Love it

I can’t say that this is my favorite Walgreens.

I’ve had a couple prescriptions filled and have felt that customer service has been lacking in the pharmacy.

They haven’t been rude but the first time they were misinformed about a medical matter and this time they made me wait for 15 min so that the one person that knew how to process my prescription couldn’t be bothered to come out and help. She made me wait for 15 minutes while I watched her finish her stack of prescriptions. She never said a word to me - just processed it and walked away. I hope not to have to go back.

It was embarrassing to see a cup for tip.
We are going to shop. We picked what we need. It is there job.manager someone has to stopped

Limited selection and often overpriced

I try to avoid coming to this Walgreens due to the nasty attitude from one cashier. Every time I come in I am friendly and have become even friendly hoping to turn this lady’s day around and she is still just beyond rude, dismissive and acts as if I just told her I ran over her dog or something. I have never encountered such a passive aggressive attitude from someone I’ve never done anything wrong to. She’s been this way since my first encounter and even over the years continues to be so impolite. I guarantee anyone reading this feels the same.

The pharmacy is terrible. Customers are waiting in line for a half hour or more just to pick up their medication. I wonder if this is because this Walgreens is located in a neighborhood with people of color.

Pharmacist and only one there that I know of is so Rude and obnoxious I got a shot from her and she was so rude I have seen before arguing with people she eats her food in her chair talks about the customers while they are in ear shot she is so unprofessional she should be ashamed and removed permanently from the store!!!

staff obviously doesn’t know what they are doing (pharmacy). tech was completely rude and cut me off mid sentence after having to explain something to her several times because she was confused on very clear instructions. send your scripts somewhere else lol completely not worth the frustration

As a former Walgreens employee for 6 years, I get it.. I know how people can be, especially in retail. I go to pick up my photo order.

There is a women at the photo counter helping a customer as well as a young male cashier helping someone. I go to the photo line... The cashier goes "NEXT".

POLITELY I say, "Hi. I'm picking up a photo order" He goes okay and just stares. Then with an attitude.. "WHATS THE NAME" I tell him my last name.. he goes "WHO?" I repeat it. Then of course he can't find it.. still looking for the wrong last name.

So the women finds it and places it on the counter. Then the male cashier decides to help the guy behind me basically moving my order when helping him.

WHY WORK SOMEWHERE IF YOU ARE GONNA HAVE AN ATTITUDE FOR NO REASON? I could completely understand if I had an issue first..

I suggest working in the back and stocking shelves, if you don't like dealing with customers.

I placed an order online and pick up in store a few months ago, There were 2 orders, I got one and the store couldn't find the other. The manager there said the order didn't go through to his store, the system must have sent it to another location but he couldn't tell which one even though the order on my phone clearly showed it was Westfield, he collected the same items and I paid for it once again, then he suggested me to call the online number and cancel the original order later. I called the online number, they said they could not cancel because it was processed in the store and it showed on the system that I have already picked up the items. It all happened on the same day. Took a while and eventually they told me to go back to the store and processed the refund. I went there a couple of times but the manager was never there, I asked the lady at the cashier on when can I expect to see the manager, said she didn't know. The main reason I ordered online and pick up in store was to avoid staying inside the store during the pandemic, yet they made me wait much longer than I can imagine. I decided to forget about it, it was a small order, no point of risking myself. Of course I will never go back there