J.Jill

j Jill in Peabody is wonderful. Very clean and organized and Denise is THE BEST to assist you with putting together outfits! She has suggested that I try things on that I would have walked past—and they’re my favorites! Recently had an outfit emergency and needed something fast for my daughters baby shower—Denise was amazing (and my daughter loved the outfit which was a plus!)

Excellent customer service. Store manager and sales associate went out of their way to assist me to find clothing to try on to purchase. They assisted me with online purchasing when they did not have the correct size in the store. Customers were also returning items at the time of my visit. The store manager and sales associate were very patient and assisted them in a timely manner. I recommend this location for your J Jill purchases or returns.

I've never been to a store that gave a customer so much attention. Superb customer service. As I was waiting for my wife to pick out some clothes to send to he mom I'm China, as she was being assisted. The other store associate pointed to the small couch, which I didn't sit on earlier because I thought there may have been some restrictions cause of Covid-19. That was a game changer for me. Sat on the little couch while my wife took her time picking out some clothes. Great experience

Can't wait for extended sizes!

Very helpful. Nice people.

Nice tops.

Beautiful clothes. Relaxed sizing. Wish I could shop there. But pricey

J. Jill has changed alot. The cloths are not on trend as before. I did find some beautiful ankle socks.

Went in with a friend. Nice store and items. However, way out of my price range!

Good products, but the salespeople kept insisting that I try everything on, or even that I try something I have already found the right fit for in another size (suggesting petite, though I am 5'8"), just for comparison. I thought I'd never leave.

To pricy

Went to j.jill in Copley mall and purchased three different coats Two for my mom and one for my wife. When we got home my wife told me one of the pockets was broken. So we decided to go and exchange at the north shore mall store. Right when we first came in and there were two lady’s and they where extremely unfriendly and unwelcoming. Janet the manager was very unhelpful and did not provided any solutions besides saying they could not exchange . It so easy to lose a long term customer over something that could had been resolve so easily. I was not even asking for any money back we just wanted to exchange. Bad customer service, very unfriendly, service and very rushing. Unprofessional

High prices payment system the worst experience ever will not shop heŕe