Aubuchon Hardware

Everyone is so helpful and willing to help me figure out and locate exactly what I need to complete my projects. I also like visiting with Oreo during my visits.

This is a great store. It has a nice small town feel, and with very friendly people working there. They always have what I need. I highly recommend this.

This a family owned neighborhood store with plenty of gardening supplies and household items. They even had a hard to find sponge replacement refill for my ancient mop. Also, it spares me from ordering supplies from Amazon. Best of all is they have a friendly CAT.

Want to give a hearty thank you shout-out to the 2 young men who took a drenching this afternoon loading sand bags into my car. Thank you SO much!

The team was great. We went in late in the day and were trying to figure out some paint colors. The staff were very kind and helpful.

Staff is extremely helpful, and they always have what I am looking for.

I have never used pickup before. They kept me updated all the time. I
love this store.
Patty Lunenburg

My wife has called looking for a acrylic bird bath for 3 weeks. I stop by today and the girl at the desk to me she will get on from another store. Can't get any better than that. Great customer service 👏 .Thank you.

Saw me walking up right at closing time and helped me find exactly what I needed to deal with some ants. The staff here is amazing, easy to deal with and knowledgeable. They get what people are there for and they nail it with good stock and good service. Highly recommend for whatever you need to manage your home, yard or garden.

I love our local store. The people are really courteous and accommodating.

Helpful staff, usually find what I need

Personable, professional and knowledgeable staff.

The employees at the Ayer store are awesome! I was experiencing some issues with the site, so I called to see if they could set aside an item for me when they got it in. Not only did they do that, they also called and left a message! Also got the item for free because of the internet-system inconvenience. Great customer service all around! Definitely going to this store first if I ever need anything again!

The store manager worked with me to solve my problem and found a good solution which I was happy with. Specifically getting two 80 lb bags of concrete mix into my SUV. I'm 80 years old and the store got a young employee with a hand truck to transport the bags from the storage area into my car. It was most thoughtful of Aubuchon.

They always ask if I'm looking for something & greet me with Welcome when I enter the store. I am able to get the things I need here & love the helpfulness & friendly attitudes.

Very kind and professional staff. Large assortment of products. They had exactly what I looking for. Great value, too.

The people there are so genuine, friendly and helpful! They go out of their way to help you find exactly what you need, so you don't have to quess, go home, find out that you were wrong and have to make another trip back!
Every time I check out, they offer to carry my things to my car. They remember your name and greet you when you enter.
Chuck, the Manager, is very knowledgeable about what they have in stock. If it's not in stock, rarely, he quickly goes online and finds it for you.
He also has assembled a really exceptional group of employees, who work together harmoniously and efficiently.
Also, they have an easy reward system. After you buy a certain dollar amount, (I forget exactly how much, but it's not very much), you get a coupon for $5.00 off your next order. You don't even need to have the coupon on you to use it. They will look it up and you can use it that day!
There are many may I help you's and smiles. Also, a little humor to put you at ease, especially if you're not exactly sure what you need or what something is called.
It's refreshing to go into a store like this one!
If you are looking for the usual, not being greeted when you enter, not even being acknowledged, no eye contact, no one that knows anything about the products they sell, how many they have or if they have them, not being offered assistance, and teenager's more interested in the latest gossip and their cellphone's, than the customer.
Well, then this isn't the store for you, because you won't find any of that here!
Refreshing and rare!

Always a pleasure to deal with the fine folks working inside this store. They are quick to make sure I'm finding everything I need, or share a laugh and commiserate when I'm there for the 3rd time that day.

Great place for all your hardware needs! Helpful staff, great selection of items. It’s always good to have a well stocked hardware store nearby.

I was looking for a specific item and did not know it was discontinued. The associate told me why it was and suggested the proper replacement item. He was very professional and knowledgeable and the price was right. I would go back anytime I needed an item from you store.