Bernardi Volvo Cars Natick

Scott and Steve were a terrific team to work with when we bought our car. Very responsive, no “car dealer” games when it came to negotiating a price, and they went above and beyond to find the model I wanted. Really great overall experience.

I recently purchased a car at Bernardi Volvo, and traded in my previous one. I have to say that my salesman Sam Brandt, and Manager Steve, were great to deal with: very responsive, knowledgeable and friendly. Nice vibe at the dealership, staff seem happy to be there. I have major trust issues at dealerships usually -but they nailed it, -thanks guys. Highly recommended!

Just picked up my new car from this dealership today. Chris Devlin was the one helping us with our purchased. It was a great experience with no pressure at all. He was so laid-back and easy to work with. He helped us with any questions we had, and continued to be quick to respond any messages we sent him afterwards. I highly recommended.

I purchased a 2023 S60 Volvo from Bernardi Volvo Cars Natick and worked with Eugene McLean. Eugene was easy going and pleasant to work with and made the whole buying experience painless. I test drove on a Tuesday evening and was able to pick up my new car the next evening. Thanks for such a smooth process.

I purchased a vehicle from this dealership a little over a week ago, my experience from the time i reached out about the vehicle and worked with Chris on test driving it to picking up has been nothing short of amazing. The sales team answered all the questions, Sonja in the finance team helped everything move smoothly along the general manager and the pickup went just as planned. The vehicle was cleaned and everything was perfect! I will definitely consider them on my future purchases as they were very transparent throughout the whole process.

Brought my car in for oil consumption testing and required repair based on result. Easily scheduled service via text with David, had excellent communication throughout. Despite failing the test and not being able to schedule fix for months out, due to the extent of this recall and no fault by Bernardi Volvo, David communicated I could bring my car in for oil top offs as needed until fix can be made. At no cost. That’s great customer service. Appreciate that very much. David was knowledgeable, extremely courteous, and friendly.

Seamless maintenance. Chris called at 658 am confirming they had the car and would have it back by mid morning as I requested. He called with update around 9 and I picked up car at that was parked out front of dealer ship. If you don’t want to make a day of having your car serviced, Bernardi Volvo is for you.

I worked with Drew about updating a few things on my XC90 and he was so great to work with. He was up front about the process and expected wait times which helped the overall experience. They even took the liberty in checking my car for other potential issues and found a bubble in my tire that needed to be replaced. Good overall experience.

I spent a few months trying to find the right Volvo dealership to purchase an XC90. As expected with the current market, it was hard to find a dealership that had fair pricing and would give a good trade value for a trade-in at the same time. I went to Bernardi Volvo and was pleasantly surprised by their staff and pricing. It was relieving to have a dealership be fair and transparent throughout the purchasing process after so many disappointing experiences. The Bernardi Auto Group will have my business moving forward when I am ready to purchase my next vehicle.

Have been a Volvo customer for almost 3 years now ( I have a 2021 Volvo xc60) and always get my service done at Volvo Natick. My experience there has always been nothing but exceptional. Everyone is very accommodating and work very hard to leave you happy and satisfied with your car service especially when my 3 little ones tag along with me!

I have always had excellent service at this dealership. They go out of their way to accommodate customers and ensure that you're satisfied. I just leased a new S60. Both Steve, the sales manager, and Paul, the sales person, were always available by phone prior to my lease and everything was ready when I went in to the dealership. This made for a low stress, expedited, process. They're all great!

Easy to get an appointment right away (they have great Saturday hours!) Staff were welcoming and friendly, patched my tire quickly while I waited, and at a fair price. The building is the new Volvo style, with an uncluttered airy Scandinavian aesthetic, and the coffee machine makes everything from hot chocolate to vanilla lattes. Good Wi-Fi and tables with integrated power outlets and USB ports. (6 stars if I could)

As a first time car purchaser, Steve and Chris at Bernardi made the process as seamless as possible. Chris was personable and extremely knowledgeable on the Volvo vehicles, and specifically my model and provided a great customer experience all around. Steve was willing to work with me to meet my needs and arrive at a price/ car that worked for me. Teagan was also lovely, personable and straight forward about the different warranty protections and willing to work with me. I will be recommending the Bernardi Volvo team to friends, family, co-workers, and anyone I cross paths with who is looking to buy/leases. Thank you to the whole team!!

Steve and Sam were excellent to deal with. Being new to the Volvo brand, they were both patient and knowledgeable in answering all my questions. They also went above and beyond to find me an XC90 with the desired specifications. I look forward to doing business with them for years to come.

I had a problem with one of my tires and Bernardi Volvo Cars fit me into their busy service schedule the same day I called. They fixed the problem, washed and vacuumed my car, and sent me on my way. Great service and nice people, as always!

Paul was great to work with! He made the car buying experience comfortable and efficient! He went above and beyond to get my car traded in and new car ready same day. Overall the whole team was great & I would definitely go back!

I had the bet experience of getting a new car in this dealership. I knew exactly what I wanted, so I explored my options in a few dealerships around Boston. At Bernardi Volvo I was treated like a valued customer. Nick, GM and Chris, sales representative both were very responsive and collaborative. They didn’t just got me a fantastic deal, they made me very happy with all our interactions and communication. They didn’t try to sell me what I didn’t need, they found me the car that have everything I needed. I am very happy with my new Volvo xc 40 and wish everyone to have an experience I had with Bernardi!

Our Volvo turned off after being stopped at a stoplight. It eventually did but it warranted a visit to the service center. They made it easy to book and appointment and from there David was super helpful, transparent, and responsive. He diagnosed the issue and resolved it within the same day. Huge help with a family of five. We need our Volvo to get around!

Chris & Chris was very knowledgeable and helpful with our new 2024 Volvo XC90 lease. We made the drive all the way from Southern NH. They offered us a great value for our trade-in and the new Volvo 36-month lease price was right around what we had planned for.

My experience at Bernardi was a pleasant experience from start, a to z. From Adrian online to Bill & Nick with Sales & Tegan helping us with all the paperwork, they made us comfortable and well informed! First class service like it should be. I'm excited to join the "Bernardi team". Thanks again, to all of you! Eileen Potts