CVS

I've been going to this CVS for the last several years. This is the pharmacy where my family gets most our prescriptions. Is it perfect? No, not always, but today I had a very positive experience, and after reading a bunch of lousy reviews, I figured I'd chime in. Admittedly, it's hard to reach someone live when you call the store, and need to speak with someone in the pharmacy. However, name me a CVS or Walgreens where that isn't the case. Today, I had to pick up a couple of things for my wife, and had a few questions for the pharmacist, so skipped the drive thru, and went into the store. I know Jill well, and she's always fantastic, but today I spoke with Kevin. Bottom line, he was fantastic. Something I was hoping to fill today had been out of stock. Kevin went out of his way to look for it, realized it had been delivered this morning, and told me they could fill it after processing the orders, and it'd be ready in a few hours. Well, less than an hour later I received a text alerting me that it was ready for pickup. A+ customer service in my book. Thank you, Kevin and Jill, for all of your efforts. CVS in Maynard will continue to get my family's business.

I have been using the CVS in Maynard for years, and have always felt well served. I am especially thankful that, Jill, in the pharmacy, has always been more than helpful in offering advice on medication that has been prescribed to either myself or to my husband , and what side effects to watch for. In addition, advice and questions answered on over the counter medications are always answered/offered.
To the reviewers who have complained of the store being short staffed and having to wait in long lines - this phenomenon is happening in every single store in our area - the news has been reporting on this fact for many weeks. Yes, we all have to wait , but this is no fault of the store employees. Yes, often the front cashiers are busy stocking shelves. It would be a problem if I was waiting because employees were on their phones, chatting with friends or just did not care. Many restaurants have signs that state, “ we are understaffed, please be patient with our staff that are here”. I feel that the same needs to be applied to those who choose to complain.

I hate to say it, but for a while there, I was considering changing pharmacies, because I often found the service to be rude and dismissive. However, the ship has been righted. Jill's the consummate professional and is always a pleasure to deal with, and Vicki (who I just met the other day) provided A+ customer service. They were really, really, busy, and she had the entire team calm, cool and collected. Keep up the great work! Chris

I’ve had both good and bad experiences at this store over the last 20 years, but they’ve overwhelmingly been good! The staff who have been working the front a long time are excellent! Their management though seems to change quite often. As for the pharmacy, Jill is my all time favorite pharmacist and has helped me countless times identify and address issues related to my own and my families medications and insurance issues. She had recently brought to attention the fact that a newly prescribed antibiotic was not a good choice for me while on another med and urged the Drs to change it ~ and when they repeated this error with a similar antibiotic (!!!), she diligently called both myself and the Drs office and did it all over agian on a day when I knew she was extremely busy! The med had no ‘official’ interaction warning with mine, but once I delved a bit deeper researching it I realized she was way ahead of the curve. It was a pretty obscure thing to know actually and could have been a life threatening problem for me. I cannot tell you how appreciative I am of her vast knowlende and incredible competence. Maynard’s CVS May not be perfect but I’ll be a loyal customer for as long as I live here!

Cannot say enough good things about the Pharmacy staff. They have gone far out of their way multiple times to ensure my wife and I have gotten the right prescription when we need it. Going the extra mile doesn't even begin to describe it. They and the group in Acton are the best CVS's I've ever been to.

Jill, the pharmacist is off of the charts awesome, love her. They carry all kinds of health and beauty aids, drinks, candies, snacks, greeting cards, and more.

Today I had the pleasure of being waited on by Jessica (or Jennifer?) In the pharmacy. She took my requests seriously and went above and beyond to help me. Cvs was amazing today, best pharmacy in mass is cvs in maynard!!!

They were busy today and one of the technicians helped me by applying a discount to my prescription that saved me a considerable amount. Super nice and super helpful :)

at least their lines are shorter than their receipts, which are 5 feet too long. tread carefully or you might walk over a midget. there's always a midget in here

laura is so nice 🥺 she is very sweet to me and my friends and always asks how our day has been. amazing service and reviews.

Daniel is the best CVS representative I have crossed paths with in 31 years on this earth.

Thank you Daniel!

The store was extremely busy at the time, I met a polite friendly girl named Macy who was going on her break that stopped to assist me! Thank you Macy!

Been going here for ten years with lots of prescriptions. Recently moved but still drive to this location just because they know what they are doing.

Always a place where you can stock up when every other place is closed.

Not many customers we're lv.

Great. Friendly staff

Everything is there!