DICK'S Sporting Goods

This was a very clean and well organized store, easy to find your favorite sports brand. We found some good items for our up coming trip / vacation. The young ladies Sonya and Emma were so helpful. The parking lot is easy to access and if your hungry they have several restaurants near by

I ordered mizuno wedges online. They were estimated to arrive a month after I placed the order. I called to cancel my order because of the long delivery time and was told I had to cancel within 30 minutes of placing the order. The customer service representative told me to bring them into the store to return them once they arrived. When I tried to do so they told me they were "custom" and could not be returned. When ordering the wedges I had to select grip, shaft, loft, etc. I selected the stock options for each one. So they were not custom. LJ and Isaac called customer support and explained that they were in fact not custom and got them to process my return. Really great customer service. Online store needs to do a better job of determining what is actually custom. The store does not sell Mizuno wedges so I had no choice but to order them online. Can't sing the praises of LJ and Isaac enough.

Great sales and selection. Very friendly and knowledgeable associates

I quickly needed a rain jacket for my daughter's camp, so I placed an order online for curbside pickup and it was ready 5 minutes later! I was able to immediately pick it up without having to get my kids out of the car. I was very impressed.

Great selection of everything! Was shopping for a kayak and the guy that was working was so nice and full of information, 5 stars !

Big store, great products and friendly, helpful staff. They were out of left hand junior mits and red XS junior socks and an associate ordered them for us on his department computer and we received them 3 days later at our doorstep. Prices are good too. We happened to catch many items on sale.

I know nothing g about fishing stuff. Nice young man was so nice and helped me pick fishing stuff for son and grandson and my guys were very pleased . steered me to bargains and best price. Didn't try pressure sale or take advantage of me.

We went to buy Basketball shoes for our son. I've been to this location one time before, by myself and bought him shoes, the first time I had to hunt down the shoe dept. guy and get him to quit texting long enough to get the size I need from the back. Then I had 2 different size shoes at the register. The clerk went back and got the right shoe, in the time it took the other guy to answer.

Flash forward to yesteday.... they definitely fixed the problem, or it was bc someone else was working. The employee yesterday , I'd say "kid" probably in his 20's was more than great, and even dapped up Lil man and told him to have a great season.... I was hesitant about going back and giving them my business from my first experience. But I will definitely be back.

Great store with decent sale prices at times. The go to is the mini golf in the back with the kids.

This Rick's store is like any other I have shopped in, well organized, well lit, exceptional knowledgeable customer service, ample room to shop in store, and competitive prices. It is also well located with easy in and out. If it is sporting good related in my experience they have it.

I went yesterday to Dick's Sporting goods which was on a Sunday. I went in and looked for the guns. I saw them in the back hanging on the wall so I went back there and asked for pepper spray. I was immediately told that those were at the front of the store, near the check-out... Heading back toward the front of the store, I saw a guy with a name tag so I asked him where the stadium seats were. He left what he was doing and took me directly to them. I got two of them and and headed to the front of the store to get the pepper spray. I didn't see the pepper spray so I asked the cashier where it was. They had 4 cash registers open and hers was empty so she came out to where I was and led me to the pepper spray and explained the advantages of each one. I thanked her and paid for my things and left the store. I was in and out in 10 minutes. Very efficient, excellent service, I will be back.

Went to buy soccer gear. Love the selection.

The employees are always fast to help and point you in the right direction! It makes for a great and quick shopping experience!

Fair prices. A lot of good sales. The store manager just helped me load a 400lb gun safe in to my truck. Excellent service!

We were helped by two separate workers and they did a fantastic job outfitting us for our trip. They exhibited outstanding customer service.

Troy at the Alcoa store just helped we with a last minute gift and put in customer service for me to pick up in the morning. Thanks for checking stock and making suggestions. Good job!!

Best customer service I could ask for. Employees at both locations near me were so incredibly helpful. Great selection too!

I went to look at soccer cleats for Quidditch. Juliana, I hope I spelled her name correctly, was incredibly helpful! She was kind, patient, and checked the shoes when I had questions. A guy, I can't remember his name, was incredibly kind and helpful as well. I was telling him about Knoxville Summer Quidditch League and realized I misplaced my phone. I knew it was either at Target or in my van. He was so kind to call Target and ask them to check. When I asked about sizing, I have wide feet, they told me which ones were a little wider. The service I received here was absolutely amazing. I found a great pair of cleats!

Jason in the golf dept was a great help he helped my golf game more in 10 minutes than anybody in the 2 years I have been playing.

Great place to shop for sporting goods. Not a bargain basement more of a service-oriented store with quality stuff. They have some good sales though!