Walgreens

Jenna in the pharmacy is a life saver! So helpful getting me my prescriptions ready and filled within 30 minutes of me calling.

I went as a walk-in to get my COVID vaccine booster . I was welcomed by the friendly pharmacy staff who took my vaccine card and asked me to take a seat and someone would be with me shortly. As I sat there waiting for my turn, I noticed how friendly each and every staff member back there was to each customer that came up in the store and at the drive thru! It was not a long wait before I received my shot and departed boosted. Appreciate that even when very busy, the staff remains friendly and professional!!

Good service for medicine refill. Reasonable prices and easy to park and locate. Next to Kroger.

Pharmacy is slow. Other than that great service.

Close to my home and I have never had a issue.

Nice store. Well stocked. Night staff not very friendly and slow.

This Walgreens is terrible. They never notify you if there is an issue with your insurance for your Rx. They just don't fill it or call to see if you want to pay cash. I was sent an update saying my med was out if stock. Got to the pharmacy and they tell me insurance doesn't cover it and they knew I didn't want to pay for it. How would they know if they never asked? Been waiting on my daughter's med for 2 weeks and it was delayed and out of stock. When it arrived, I wasn't notified that it was there. Called to see if the Rx was ready and I kept getting next day 3x. Called the pharmacy for the last time because the app said the Rx was pending and the automated machine tells me I have no Rx at this time. They have gotten to a point where they just stopped filling Rx or notifying customers when there is an insurance issue until you call or go in and confront them. They have really been falling off with their service.

I really do not know why I still go to them. I have issues all the time. The latest is I called to get my birth control pills refilled early in the morning at 5 in the evening they did not have it ready. And the pills are in a packet not in a bottle that you have to count pills. How easy and quick it should be but no. And this was after waiting 10 min in a long line that I will have to repeat.

Save yourself some time and don't use this pharmacy! The staff aren't adequately trained. Some are rude. You get the impression that they don't like working there and they definitely take it out on the customers. There are always long waits and constant problems with prescriptions. Kroger pharmacy is directly across the street and provides and much faster and friendlier service!

Barabara is nice but constantly misidentifies mine ans my frienss gender (he/him calls us ma'am everytime) due to hair length. ive gone out of my way to introduce myself to her but it never sticks. On top of that generally everytime i come in shes made some big mistake which holds the line up for 10+ minutes. I even try to bide time until there are 2 cashiers or there is no one line to try and avoid the mundane wait. if it wasnt for the promixity to my house id go to one across town. rest of staff is super dope but its been over a year of the same thi g happening everytime i go in.

Pharmacy is the slowest ever. There is always a line 10 people long. If you go through the drive through be prepared to wait 45 minutes to an hour. When asked why my prescription couldn’t be filled, was told that there were 35 e scripts ahead of me.So I, an actual in person customer was told to wait an hour or come back so they could fill e scripts? My suggestion to everyone is to go to local pharmacies, better and timely service.

This is by far the worst pharmacy I have ever dealt with, they are always out of everything, never have your prescription ready and ask you to come by in 4 hours and when you do its still not ready. And this happens everytime, not just often but every time. They are rude also

Went to pick up pedialite for my 9 month old daughter. Get there at 11:30 with the doors locked. The sign on the front says open until 12:00….

I am sick of them and one rude pharmacy tech in particular. They need to improve their customer service by leaps and bounds on every level.

A hot MESS!!! They may as well close this Walgreens! They never have WHAT you need, you order to pick up it takes them 15 minutes to bring out one item! OR if you order to pick up just to be told over the phone to come back AFTER 9am because they’re the ONLY one in the store! Listen honey, close that location DOWN…….. QUICK! If you want great customer service, go to the Walgreens off highland colony pkwy in Madison! The store is CLEAN and neat! When entering their location at least you are greeted with a smile and a “welcome to Walgreens”…. And the manager is very helpful and polite at that location (highland colony pkwy)! So if you want to order for pick up and sit outside and look stupid OR go inside of Walgreens and come back out with nothing and look stupid, just pull up to HWY 51 location they’ll make that happen! :)

This place gave my medication to the wrong person. All they have to do is verify name, phone and address to make sure it's the right person. On a separate incident I had to argue with the clerk because they said my medication was not ready and not in the system but I had gotten an alert on my phone that it was. One day they are going to seriously injure or kill someone with their incompetence and indifference. Please do not use this pharmacy. Additionally, the staff is dry and rude. The lady behind the counter just stares at you blankly instead of calling you over. They don't seem to care about anything.