7-Eleven

This 7/11 has always been a great place for me and my friends to stop and get some snacks. However the best parts of our visits are seen the friendly faces. One of these faces is Time. Tim is a workers we have gotten to know very well. He is a honest kind man who is always willing to help another person no matter what. He has created me a better person and Is an amazing guy. I met Tim this past summer and since the first time meeting him he has alway greeted me with a big smile and my name. He is a selfless kind man with a big heart. Love you Tim.

Great 7/11, love my guy Tim. Tim is the man one of the nicest, hardworking guys I know. Was in there around midday on Christmas and he was working, I’m back at 9:49PM to find out he’s working until 2AM on CHRISTMAS! He just laughed it off and said he couldn’t leave the store dirty or anything. Great guy I admire guys like Tim. Always the nicest guy in there and remembers a face.

funny that marblehead is the type of town that would look down on you for working at a 711 but also want the 711 to be open 24 7. The people who work here are very nice and friendly. I have no complaints

This 7-11 has provided me much happiness, talking with the cashiers has been a constant light in my day, big fan!!!

The service is always friendly and every cashier is eager to help. This place deserves HIGHER REVIEWS.

Really nice staff. Love shopping here.

The clerks are pretty chill

Has basics plus random selection of other goods. Convenient location with parking.

Only went to pick up a delivery order via Uber Eats, which had 39 items, majority was bottles, but Uber shouldn't let drivers that are using scooters to let them pick up the order, they obviously have no room. I was the unfortunate person on the scooter doing this specific delivery, fortunately the drop-off was only 2 miles away..... so I managed to deliver it intact.

its not the most welcoming place to stop and pick up quick items I will defer them and head to another store instead.

This store isn’t open when it specifically say OPEN online! I came to the store to pick up DASH items for people and the store is closed! They need to be reported for wasting people time and lying about the business hours

Always randomly closed for no apparent reason despite supposedly being a 24hr store. Extremely inconvenient considering it's the only store open late near me on my way home. Tired of driving all the way into Marblehead after working a late shift expecting them to be open only to realize I now have to drive all the way back to Swampscott to get what I need at CVS.

As many have said this store isn’t open 24/7. They make their own hours! Randomly closed. Useless. Change the hours or be 24/7… it’s not hard. They are losing a lot of business as I’ve seen multiple people at various times try and shop.

Big sign in window advertising sale aswell as cooler doors. The price is with 711 rewards. I get rung up and the price is wrong. I ask to put my number in for rewards the Lady at counter refused. I said okay and pointed out the advertisement. She says thats not the price. I let the customers behind me go ahead of me while i downloaded the 711 app. The lady at the counter then tells me I'm "acting like a women", ready to leave at this point I finished the download and scanned my app. The price then rang up as advertised. I believe this lady takes advantage of customers and pockets the money they would've saved using their rewards after they leave the store.

There is a woman that works at the register and that I have known to be very rude, and entitled, as many have stated, but for no reason?

Almost like she resents any customer that comes in to the store, regardless of the reason!

As an FYI, I have experienced this attitude for years and just shrugged it off and never paid attention, until this evening!

However, this evening, this same woman / employee of the MBHD 7-11 store attempted to take advantage of me, as we had been out to dinner, and were on our way home. We stopped at this 7-11 store and I went inside to buy a couple of lottery tickets. I asked her for $10 worth of “quick picks” for each the Powerball and Mega Millions.

She then, took my $100 Dollar Bill and said thank you, and that I was all set.

I thought for a minute and was instantly, taken aback by even the thought?

BTW, there was 3-4 people / customers waiting in line behind me and that witnessed this whole scenario.

And at which point, I quickly stated that I thought that she had made a mistake, but she refused to acknowledge anything wrong, and wanted me to just pay for the lottery tickets that I asked for, and then continued to state that the $100 would cover everything.

Moreover, it was her point that there was no change due, even though my purchase was only worth $20!

Furthermore, I have been trying to call and make this claim this evening with the store, but every time that I reached someone at the store and asked for the Owner’s name and number, the person on the other end of the line would hang up on me!
I will continue to call and hopefully reach the Owner of this store, and do not plan to stop until I do.
Additionally, I plan to make this complaint public within the town of Marblehead and to let everyone in the Town know of the situation at hand!
At least until I receive a reasonable response and apology from the Owner of the 7-11 Store or establishment?
Buyer and Customer - BEWARE!!!
This woman is a sheister and this is unacceptable!!!
Stay away at all costs!!!
Any questions, feel free to contact me with any questions.
CL